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Job Details

Product Manager (R21384_West_Valley_City)

Architecture and Engineering



Full Time


West Valley City, Utah, United States

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department OverviewMotorola’s Software Enterprise organization is a fast-paced organization at the front line of driving growth throughout Motorola Solutions. The Command Center Software team is building public safety solutions that bring the capabilities of the suite together into a single, user-centered workflow and help public safety manage data across their operation.
Job Description

This product manager will be responsible for the strategy, roadmap and feature definition for connecting MSI’s on-prem CAD/Mobile/Records portfolio to the cloud solution.

The product manager uses their technical knowledge and background, and analyzes the broader portfolio strategy market conditions to lay out a roadmap that is differentiated and delivers unique value based on customer demands. The role of the product manager spans many activities from strategic to tactical and provides cross-functional leadership—bridging gaps within the company between different functions, especially between development, sales and marketing, and support. The ability to deeply understand and define the technical architecture and engineering behind features and to translate high level customer functional requirements into technical for development is a crucial skill. In addition, the ability to describe the impact of technical requirements to customers and non-technical sales and support resources is a must.

The product manager is responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product that the development team will build. They are the director of their product -- which means they lead cross-functional teams from a product's conception through to its launch.


Product Strategy

The product manager is responsible for setting a product vision and strategy. Their job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release. They own the strategy behind the product along with its roadmap and must work with development to define, prioritize and build what matters.

  • Create and manage backlog, roadmap, and vision

  • Identify customer needs and market trends

  • Evaluate competitive intelligence

  • Manage staffing, budgets and financial goals

  • Set, track and meet product revenue plans

  • Create business plans and proposals for new initiatives

  • Build and develop business partnerships

  • Strategic partner and third party supplier management

Product Releases

Product Managers must plan for what their teams will deliver and when they will deliver it. The product manager owns the release aspect of product. Release responsibilities include managing features and dependencies in and across releases, product and support teams; and managing releases with phases and milestones.

  • Establish vision and goals for sprints and releases

  • Help define market offer and structure

  • Work with enablement organizations to make products orderable and deliverable

  • Define and support implementation of training, support and deployment requirements

  • Manage risks and resolve issues that affect release scope, schedule and quality

  • Coordinate overall release project and schedule

Product Visioning

Collecting, curating, and promoting the most relevant ideas into features. Explore new ways of improving existing services and products as a way of increasing profitability. Defining which ideas should be promoted to features to achieve key objectives for the product line and business. Soliciting feedback and requests from customers and field teams and ensuring this is seamlessly integrated into the product planning and development processes.

  • Gather customer and sales feedback and voice of customer

Feature Definition

The product manager defines the features and requirements necessary to deliver a complete product to market and lead the product team to success. They are responsible for articulating the ‘what’ and working with development to determine the ‘when.’

  • Create user stories and scenarios

  • Direct and approve UI/UX activities

  • Define acceptance criteria, KPIs and SLAs

Go-to-market Support

Responsible for making product decisions and often acts as the lead resource for the rest of the organization when deep product expertise is required. This includes supporting the organizations that help bring the product to market and work directly with customers, including marketing, sales, training and support services.

  • Facilitate sales and channel training

  • Assist pre-sales with custom project requests

  • Define and ensure implementation of GTM assets including demo environments, training materials, and presentations

  • Demonstrate new pre-release features

Desired Skills

  • Agile/Scrum experience

  • Firm understanding of software design, user interaction, and user interface design.

  • Deep technical knowledge in software development methodologies.

  • Understanding business management tools such as Tableau, Jira, Google Docs, MS Office

  • Excellent communication skills, both verbal and written are a necessity

  • Polished presentation skills for internal and external audiences

  • Proactive, enthusiastic attitude toward challenging problems

  • Capable of quickly evaluating and prioritizing new projects alongside customer feedback

  • Strong ability to take complex user requirements and distill them into a format that can be understood by developers as well as non-technical staff

  • Ability to research and analyze project requirements from various stakeholders

  • Ability to understand market trends, financial data, and customer needs and assess competitive intelligence data.

  • Build consensus among stakeholders

  • Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment

  • Ability to multi-task among various assignments

  • Experience in Law Enforcement / Public Safety is a plus

  • Understanding of Product Management principles

Basic Requirements
  • Bachelors Degree in Computer Science or related field

  • 7+ years of Product Management Experience

  • This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.


Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.