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Job Details

Meta (formerly known as Facebook)

Creative Operations Manager, Creative X (a1K2K000008U96DUAS)

Arts, Design, Entertainment, Sports, and Media




San Francisco, California, United States

Creative Experiences (Creative X) is a global, integrated creative agency that drives the creative vision for our brands and how they are perceived in the world. We develop all consumer brand content and experiences for Meta, Facebook, Instagram, Messenger and WhatsApp.Our vision is fearless creativity that redefines social. With some of the industry’s best talent on our team, we create beautiful work that has a purpose. And with an audience of almost three billion across five of the world’s biggest brands, we create brave ideas that demonstrate the full creative potential of our platforms, including industry leading, envy-inducing creative experiences. We believe in attracting and nurturing world class talent with a focus on diversity, community and career development.We are seeking a Creative Operations Manager to support our creative team as we develop and lead agencies in the creation of innovative film, content, design, TV, Print and OOH. This role is an integral part of the creative team’s success, and you will work closely with creative leadership to identify services and programs that are needed to support and scale world-class creative teams. The Creative Operations Manager will drive accountability across Creative Leadership: ensuring visions, roadmaps and goals are captured and communicated. The successful candidate is a problem solver and clear communicator with experience working across creative and business functions. This individual should be deeply passionate about creative, design, execution and setting a creative team up for success. Additionally, you will contribute to the growing improvement and standardization efforts of team processes in a fast moving environment.

Required SkillsCreative Operations Manager, Creative X Responsibilities:
  • Lead the strategic development and implementation of new and/or existing processes and workflows in support of creative services
  • Identify, create, maintain and distribute documentation and training materials that support the development of creative growth and/or creative process
  • Develop new team structures, ways of working and innovative approaches to challenging creative assignments
  • Own, drive, and facilitate relationships with key creative and cross-functional partners and external vendors and contractors
  • Drive long-lead planning with the Creative Leadership, Creative Resource Manager and Program Management Leads to build teams, frameworks and systems that best support key initiatives, campaigns and projects
  • Use data to build business proposals on how to evolve and optimize approaches to better form community across our creative discipline and craft. This includes our creative process, team composition and attrition, learning and development, and building programs that spark creativity and raise the bar for creativity internally and externally
  • Partner with Creative Resource Manager to tracks and report on resource capacity planning, prioritize projects and determine proper resourcing solutions
Minumum QualificationMinimum Qualifications:
  • 8+ years of experience in Creative Agency or Marketing organizations
  • Experience in Project Management tools (for example, Monday)
  • Understanding of end-to-end creative & marketing process
  • Experience communicating within various types of teams, flexing between creative and technical vernacular with ease
  • Experience working cross-functionally in a fast-paced, often ambiguous, environment
  • Experience empowering creative talent while also strategically optimizing and scaling
  • Organization and people skills, with experience setting priorities, problem-solving, multi-tasking and working in a rapidly changing environment
  • Self-driven, organized, detail-oriented, and experience multitasking
  • Must obtain work authorization in country of employment at the time of hire and maintain ongoing work authorization during employment
Preferred Qualification

(Colorado only*) Estimated salary of $153,000/year + bonus + equity + benefits *Note: Disclosure as required by sb19-085(8-5-20)

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [Register to View]