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Job Details

The New York Times

Assistant Community Engagement Manager, Games (REQ-012820_New_York)

Arts, Design, Entertainment, Sports, and Media



Full Time


New York, New York, United States

The [Register to View] target="_blank">mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a newsroom that’s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Job Description

The New York Times is looking for an Assistant Community Engagement Manager to support its fast-growing and expanding games subscription business. This position reports to the Editorial Director, and is responsible for creating and executing a strategy to engage with solvers and constructors of our games and puzzles, including the legendary New York Times Crossword, the Spelling Bee and other games. This role is based in New York City.

Why should you apply?

This is an opportunity to help shape products that people love. The New York Times Crossword is a unique brand, with a 80-year history and regarded as one of the pre-eminent puzzles on the planet. In the last years, we have expanded our puzzle offering into new games, building on our legacy of creating smart puzzles.

In this role, you will work closely with the Editorial Director to identify where to best reach existing and potential audiences and develop a way to communicate with them. This person will work across all our games and Gameplay, our vertical for helping solvers of puzzles such as the Spelling Bee and Crossword. We also hope to pioneer new ways to get feedback and puzzle submissions from a diverse audience.


  • Write and produce copy for social and community forums such as [Register to View] target="_blank">The Spelling Bee Forum.

  • Moderate comments on Gameplay stories and forums.

  • Assist community engagement manager on finding and executing on engagement opportunities to produce user-generated content.

  • Executing and moderating audience-building projects.

  • Work with the core news audience team to promote big moments for games.


  • 2+ years working with social media, communications, reporting or engagement in a consumer-facing field such as entertainment, media, or games.

  • Excellent written and verbal communication, particularly for online audiences.

  • Experience building a branded account is a plus.

  • Highly organized with a keen eye for detail.

  • Proficiency with major social media platforms such as Twitter and Instagram.

  • Proficiency with social media analytics tools.

  • An appreciation for word games and puzzles.

  • Basic experience with web production, and basic knowledge of web tools and interfaces.

  • Basic knowledge of journalism ethics and standards.

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.