Job was saved successfully.
Job was removed from Saved Jobs.

Job Details

The New York Times

Senior Technical Product Manager, Messaging Experience (REQ-011510_New_York)

Arts, Design, Entertainment, Sports, and Media



Full Time


New York, New York, United States

The [Register to View] target="_blank">mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a newsroom that’s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Job Description

The New York Times has been fulfilling its[Register to View] target="_blank"> mission to “seek the truth and help people understand the world” for nearly 170 years by delivering world-class journalism. More recently, this mission has been augmented by a deep investment in digital subscriptions and products. All of this has culminated in nearly seven million digital subscribers using The New York Times to read the news, enjoy games, try recipes, and listen to podcasts.

About the Team

The Messaging Platforms team builds and operates the email and push platforms used to meet our diverse needs - from breaking news alerts to editorial newsletters such as [Register to View] target="_blank">The Morning. Our organization collaborates with many teams across the company and supports the needs of our newsroom, marketing, and other product teams. Our platforms are scaled to meet our massive subscriber base, sending over 70 billion messages a year, with delivery speeds of 10’s of millions of messages per minute.

What You’ll Do

The Messaging Platforms Team is currently building the foundation of an organization-wide email and push platform to unify our messaging capabilities across products and channels. In this role, you will be a product manager responsible for creating those capabilities that meet the broad needs of our organization while ensuring the best end-user experience for our customers. You’ll need to work closely with engineering to design email and push messaging capabilities that are conducive to innovation and highly reliable and scalable.

You will report to the Group Product Lead of Messaging Platforms.

Key Responsibilities:

  • Drive the vision, strategy, and roadmap for reliable, scalable, and efficient capabilities for the Messaging Experience team.

  • Ensure a consistent user experience through developing dependable platforms for all our cross-organizational teams.

  • This role is highly cross-functional and requires someone comfortable with collaborating across a wide breadth of colleagues from different functions and peer product managers from other domains.

  • Able to manage the delivery of short-term value to partners while building on long-term capabilities with more significant strategic value.

  • Identify messaging opportunities and capabilities that enable innovation and experimentation for our newsroom, product, and marketing partners.

  • Document and drive best practices for messaging success metrics and benchmarks.

Who should apply:

  • 3+ years of product management or relevant work experience.

  • An excellent grasp of the engineering challenges and cloud technologies that drive our messaging systems.

  • Strong ability to communicate effectively, including between technical and non-technical team members.

  • A proven ability to collaborate with a broad set of stakeholders.

  • Experience with agile software development methodology

  • Experience working with Martech or with marketing automation tools is a plus.


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.