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Job Details


GAP Regional Protective Services Manager - West

Business and Financial Operations

Agent/Business Manager of Artists/Performers/Athletes

Full Time

On Site


Los Angeles, California, United States

Organization: Corporate Functions/Corporate Services & Sustainability

Location: US West negotiable

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at [Register to View] .

People in the Corporate Function contribute to the running of Accenture as a high-performance business through specialization within a specific functional area and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Job Summary:

The GAP Regional Protective Services Manager is responsible for providing risk intelligence monitoring, physical security advice/assistance and crisis management for Accenture locations within the assigned geographic area of responsibility. Areas of physical security include life safety, crisis management, business continuity, executive protection, and behavioral threat assessment. This role is responsible for conducting physical security reviews of Accenture offices and projects sites.

Key Responsibilities:


  • Has strong knowledge of Physical Security, Crisis Management and Executive Protection
  • Show strong writing skills with the ability to quickly and clearly craft succinct executive briefings
  • Comfortable with a highly visible customer facing role
  • Deals with difficult and sensitive situations appropriately
  • Passionate about customer service and executive presence
  • Has extensive knowledge in behavioral threat assessment and response
  • Has experience running crisis management exercises and events
  • Prepares weekly status report including status, deliverable deadlines, actionable progress and attends team status meetings
  • Identifies complex or disputed issues, which have major day-to-day impact on area of responsibility and resolves with guidance from Regional Protective Services Lead/Supervisor
  • Develops and manages positive customer relationships within area of responsibility acting as a key contact for safety/security issues
  • Establishes near term goals and provides input to longer term goals within area of responsibility; contributes to long-term planning
  • Performs location Physical Security Reviews
  • Has general understanding of life safety and business continuity practices

Monitoring Risk Intelligence and Coordinating Incident Response

  • Highly responsive, flexible and adaptable
  • Monitors local risk intelligence information and provide weekly local threat environment reports to Regional Protective Services Lead
  • Coordinates and provides crisis response with Regional Protective Services Lead
  • Activates network for disaster response
  • Coordinates vendor/contractor response involvement
  • Ensures safety and security protocols are adhered to within area of responsibility


  • Plan and provide physical security for meetings involving large partner or client attendance within geographic area of responsibility
  • Coordinates on site security, medical and local law enforcement support accordingly
  • Provides security and contingency planning for market level meetings and larger community meetings as requested


  • Supports the Regional Protective Services Lead and investigations team with ad hoc requests
  • Treats operational confidence and security with utmost sensitivity


Reports to: Regional Protective Services Lead, North America

Oversees: Applicable Metro GAP Leads

External Relationships: Private and public sector security/LE officials

Work Requirements:

  • Ability to travel 30% of time

  • Ability to work overtime on short notice during critical events