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Job Details

BMO Harris Bank

Lead, Integrated Communications, Consumer and Small Business (R220003209_Chicago)

Business and Financial Operations



Full Time


Chicago, Illinois, United States


55 Bloor Street West

Job Family Group:

Corporate Affairs

The Integrated Communications Lead is responsible for a communications strategy across stakeholders that builds BMO’s differentiation in the industry through content and programming that helps our customers make real financial progress.

Job Description

  • Provide strategic communication counsel and support to senior leadership to build the broader brand and reputation of BMO’s Personal and Business Banking offerings.
  • Work across communications, media relations, marketing and business leaders to develop thought leadership platforms and content across channels in support of the business strategy and performance goals.
  • Develop plans aimed at helping audiences improve financial security.
  • Proactively identify opportunities to profile our offerings and customer successes in alignment with what differentiates BMO and aligns to our client segment strategy.
  • Work with senior executives to develop innovative pieces that stand-out.
  • Build effective relationships with stakeholders to understand business objectives, identify opportunities and maximize results.
  • Support our high-performance culture and continuous improvement.
  • Measure success through feedback, analytics and competitive benchmarking.
  • Monitor and track feedback and social channels to proactively respond to issues.
  • Work in compliance with regulatory policies, digital and brand guidelines, and update standards and processes as required to mitigate risk and improve efficiency.


  • Minimum 10 years of relevant experience and preferred post-secondary degree in business, communications or marketing
  • Strategic thinker with strong consultancy skills, able to partner and advise c-suite executives
  • Proactive, goal-driven and collaborative team member
  • Experience driving positioning
  • Relevant experience working in journalism, communication or integrated marketing
  • Expert writing and editing in a variety of formats, including speeches, panels, bylines, social media
  • Fluent in English, Spanish or French an asset

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at [Register to View] .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.