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Job Details

BMO Harris Bank

Manager, AML Customer Risk Scoring

Business and Financial Operations


Full Time


Chicago, Illinois, United States


200 W Adams Street

Job Family Group:

Audit, Risk & Compliance

The Manager, AML CRS provides oversight, monitoring and reporting on AML risks including developing and monitoring risk management frameworks leveraged across BMO to manage AML risks. The Manager will be accountable for executing the governance of the Customer Risk Scoring (CRS) lifecycle across BMOFG. The manager will also be responsible for communicating and reporting assessments and analyses from CRS to senior management in support of CRS strategies and methodologies. Works with stakeholders to implement the methodology, metrics and program standards to ensure compliance as well as effective monitoring, timely reporting, accuracy and consistency across groups.

  • Acts as a trusted advisor.

  • Guides/assists in the identification and classification of issues; recommends action plans.

  • Influences and negotiates to achieve business objectives.

  • Recommends and implements solutions based on analysis of issues and implications for the business.

  • Assists in the development of strategic plans.

  • Identifies emerging issues and trends to inform decision-making.

  • Researches existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements.

  • Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks.

  • Helps determine business priorities and best sequence for execution of business/group strategy.

  • Conducts independent analysis and assessment to resolve strategic issues.

  • Leads the development and maintenance of the governance system and framework.

  • Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.

  • Ensures alignment between stakeholders.

  • Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.

  • Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.

  • Leads in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

  • Leads and integrates the monitoring, measurement & reporting on the status of the AML risk program to internal & external stakeholders.

  • Leads the management of meetings and maintenance of governing body mandates, oversight, and approval guidelines.

  • Provides input into the planning and implementation of ongoing operational programs in support of the AML risk framework.

  • Leads/participates in the design, implementation, and management of core business/group processes.

  • Identifies potential risk situations/ impacts and make recommendations.

  • Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/ regulatory directives and guidance.

  • Builds effective relationships with internal/external stakeholders e.g. business stakeholders and Risk Support Areas (RSAs) in providing ‘second line of defense’ AML risk management support.

  • Manages, queries and manipulates data sets to provides support for AML Risk analysis and/or data visualization.

  • Analyzes data and information to provide insights and recommendations; includes identification of AML risk impacts for new processes and workflows related to initiatives.

  • Provides specialized consulting, analytical and technical support.

  • Exercises judgment to identify, diagnose, and solve problems within given rules.

  • Works independently and regularly handles non-routine situations.


  • Works independently and regularly handles non-routine situations.

  • 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • In-depth knowledge of data extraction, manipulation and design of data solutions to drive business or risk management solutions.

  • In-depth knowledge of financial crime risk management practices.

  • In-depth knowledge of regulatory requirements.

  • In-depth knowledge & experience with risk policy frameworks.

  • Verbal & written communication skills - In-depth.

  • Collaboration & team skills - In-depth.

  • Analytical and problem solving skills - In-depth.

  • Influence skills - In-depth.

  • Data driven decision making - In-depth.

We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at [Register to View] .

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.