Director, Technical Program Management (R139070)
As a Director of Technology on Capital One’s Enterprise Product and Platform Technology team you help define, implement and integrate a Technical Program Management (TPM) led approach to strategic program delivery in conjunction with a fully scaled Agile Delivery organization.
In this role, you will be defining the TPM strategy, determining integration approach and rolling-out a new TPM capability, department-wide. Specifically, you will lead the definition of the process, methodology and rationalized standardization for large scale technology programs. This role will be responsible for strategic direction, presenting to executive stakeholders and department-wide transformational change management. The successful candidate will bring deep technical and leadership expertise, and the ability to work within a fast-paced/matrixed organization to deliver innovative services.
Our Directors have:
Strong technical background (ideally building Enterprise-level platforms, products or services) with the ability to proactively identify and mitigate technical risk throughout delivery life-cycle
Experience with different product delivery methodologies (agile, waterfall, etc.) and the ability to apply the appropriate approach to each situation.
Ability to drive large-scale change, including the creation and facilitation of senior level governance and implementation meetings
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills
Systems thinker, a quantitative approach to problem solving and a collaborative implementer to holistic solutions.
Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design and delivery representatives.
Deep focus on execution, follow-through, accountability and results
Exceptional cross-team collaboration, able to work across different functions, organizations, and reporting boundaries to get the job done.
Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.
Partner with cross-functional leaders to proactively understand their needs and opportunities for TPMs, define the capability vision/strategy and drive the introduction of TPMs into the current delivery organization.
Develop a transparent and efficient resourcing plan that aligns TPMs to a large portfolio of programs.
Scale TPM impact by setting SMART goals and up-leveling individual skills
As a subject matter expert support transformational leadership in a matrixed environment. Support the hiring, development, retention and growth of strong leaders at all levels in your organization.
Instill a culture of compassion and high performance that continues to build on the TPM brand and reflects our core values
Lead your TPM community with empathy through execution, by skillfully motivating, energizing, empowering, supporting, unblocking, sheltering, and advocating for them
Partner with your peers leading other TPM teams to strengthen the craft: create standard methodologies for delivery and focus on continuous improvement across the function. Create and drive a TPM Center of Excellence (COE)/Community of Practice (COP).
Navigate social dynamics gracefully, and establish yourself and the TPM community as a neutral entity that shines daylight on program areas that need attention
Focus on personal and team development by constantly soliciting, giving, and incorporating constructive feedback
Lead large scale delivery methodology transformations.
At least 7 years of experience in technical program management
At least 3 years of experience in an agile environment.
10+ years of experience in technical program management
3+ years of AWS experience
PMP, ACP, Lean, Agile, or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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