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Job Details

Capital One

Senior Manager, Agile Program Lead (Remote Eligible) (R141725)

Business and Financial Operations



Full Time


Richmond, Virginia, United States

West Creek 5 (12075), United States of America, Richmond, Virginia

Senior Manager, Agile Program Lead (Remote Eligible)

In the Agile Program Lead role, you'll ensure Cyber Service delivery success by leveraging the appropriate Agile methodologies and ceremonies to enable predictable, quality delivery while maintaining a focus on continuous improvement. The Agile Program Lead will optimize productivity by removing impediments that may obstruct the pursuit of the Cyber Service goals and by preserving flexibility and ability to rapidly respond to change.

General Responsibilities:


  • Ensures visibility and successful delivery of committed work for the Service

  • Uses metrics to clearly measure performance and value impact and drives continuous improvement activities for the Service

  • Ensures Service adheres to all relevant Cyber and Enterprise policies and procedures

  • Collaborates with other services and partner organizations to create alignment and manage dependencies

  • Identifies and facilitates valuable agile, lean ceremonies, or practices to best achieve service outcomes

  • Resolves or escalates impediments, tracks resolution, and manages risks

  • Partners with Product Managers and Service Area Leadership Team (SALT) to ensure delivery progress aligns with service outcomes and risk prioritization


  • Teach, mentor, and coach teams, Agile Delivery Leads, and Product on emerging Agile and Lean methods

  • Utilizes feedback and metrics such as quality and delivery rate to identify areas of opportunity and partners with others to coach the Cyber Service to continuously improve

  • Fosters innovation with practices and frameworks through experimentation to improve program delivery

  • Coaches to improve collaboration and self-organization

  • Acts as an Agile mentor or coach to any Agile role or stakeholder

  • Agile and Technical Learning: Actively seeks and leads a variety of learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:

  • High School Diploma, GED, or equivalent certification

  • At least 7 years of Agile experience

  • At least 2 years of people management experience

Preferred Qualifications:

  • Bachelor's Degree

  • 8+ years of Agile experience

  • 3+ years of experience with Jira

  • Scrum Alliance CSM, CSP certification, or PMI’s Agile Certified Professional (ACP)

  • Lean or Agile certification

  • SAFe certified or SAFe experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-[Register to View] or via email at [Register to View] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [Register to View] [Register to View] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).