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Job Details


Senior Audit Manager - Commercial Banking

Business and Financial Operations



Full Time


Buffalo, New York, United States

Job description

At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our New York, New York office.

Manages general audit activities for assigned segments across the Bank and Consumer Finance Corporation to include operations, personal financial services, consumer finance, commercial credit, retail brokerage, compliance, finance and corporate support. Provides independent, objective assurance over the Group’s internal control framework and assists business line management by bringing a systematic, disciplined approach to the evaluation and improvement of the effectiveness of risk management, control and governance processes. Oversees monitoring and continual assessment of strategic, credit, operational and other risks from business activities. Prepares and delivers written evaluations and recommendations to executive management team, and for review by the corporate board, audit committee and external regulators. Ensures external audit or regulatory criticisms of assigned businesses are corrected.

Impact on the Business

  • Maintains the audit issues tracking database to ensure identified risks/issues are addressed by business management.
  • Manages a continuous audit program for the businesses assigned and ensure results are used in audit planning. Ensure continuous audit programs are carried out effectively and efficiently and are maintained current
  • Reviews and submits audit reports or conclusions for each audit conducted or supported, ensuring reports accurately reflect audit findings documented in audit working papers. Ensure related risks, conclusions and recommendations are reasonable and well based and all audit reports are prepared in an efficient, timely and concise manner
  • Ensures identification of business process improvements for segments audited as appropriate, to enhance operational effectiveness, customer service quality and efficient use of Company resources. Ensure compliance monitoring and internal controls are in place, including processes for management of operational risk, in accordance with Company and regulatory standards

Leadership & Teamwork

  • Assists in the development of the annual audit plan and manage the successful completion of the plan; identify audit process improvements to increase productivity, efficiency and contribution to economic profit without impacting effectiveness
  • Manages the audit process of identifying and evaluating risk and assessing the adequacy, effectiveness and compliance of internal controls utilized to contain risks. Communicate significant issues to executive and senior management and make appropriate recommendations
  • Maintains consistent interaction with business unit and corporate executive management to ensure existing and emerging business risks and significant issues are identified and communicated in a timely and proactive basis
  • Manages career development of the professional audit staff, ensuring training and recruiting efforts focus on staff needs
  • Completes other related duties as assigned. Provide management direction to foster effective selection, development and reward of subordinates while contributing to initiatives in support of the Company’s Diversity programs

Operational Effectiveness & Control

  • Manages development, design and execution of audit scope for assigned segments and recommend related overall audit plan coverage
  • Assists management in the assessment of planned controls for high risk project activities for businesses supported; recommend appropriate project life cycle controls to ensure end results do not pose undue organizational risks
  • Maintains current knowledge of business, organizational, audit and technological changes as well as pertinent internal and regulatory policy and procedural requirements to ensure audit integrity, process innovation and service quality. Make adjustments to audit methods and systems as appropriate; interact with other Group Audit areas to develop coordinated approaches and leverage expertise as appropriate
  • Ensures value-added audit work is completed in accordance with Group Audit Standards Manual (GASM) and Group Audit North America Instruction manual (GANA IM) requirements

Management of Risk

  • Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues

Observation of Internal Controls

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators