Systems Administrator, Information Technology (1870)

Overview

NISA Investment Advisors, LLC (NISA) offers customized investment solutions for tax-exempt and taxable institutional clients. NISA manages over $306 billion in fixed income and equity securities and over $178 billion in derivative notional value. We seek bright, motivated individuals who can contribute to our growing team of professionals. Candidates with a high degree of independent thinking skills, strong analytical and quantitative skills, and team playing abilities are encouraged to apply.

The Systems Administrator is a member of the IT Enterprise Systems team focused primarily on supporting various enterprise technologies at NISA and providing tier 3 level issue resolution. The candidate for this position enjoys working with and being exposed to many different technologies. This position requires taking a lead role on projects (small and large) and following through to completion. It also requires mentoring other team members when needed.

• Administer, upgrade, and support email services (Exchange 2016 and Proofpoint)
• Implement and support Microsoft cloud technologies and services such as Azure AD, Azure IaaS, MS Teams, Exchange Online, SharePoint Online, OneDrive, CASB, and Intune
• Manage and support NISA’s Identity and Access Management (IAM) strategy, including MFA, SSO, and conditional access policies
• Responsible for new user onboarding tasks such as assigning permission sets, phone provisioning, and mailbox creation
• Manage and maintain a Microsoft Windows Server enterprise environment in a multi-site configuration (Active Directory, DNS, Group Policy, and Certificate Services).
• Manage, upgrade, and support NISA’s remote access environment, including Citrix administration and managing workstations in VMWare (Citrix Netscaler, Citrix XenApp, Citrix XenDesktop, Citrix PVS, Citrix DDC, Citrix StoreFront, VMWare)
• Regularly work in vCenter to create and manage templates, build and troubleshoot VM’s, and monitor resource utilization (VMWare, Control Up)
• Design and configure highly available systems through load balancing and GSLB (Citrix Netscaler)
• Responsible for user profile management and troubleshooting (Appsense).
• Manage, upgrade, and support Cisco VOIP (CUCM, Unity, CUPS, Expressways, Gateways, Trunks, IP Flex, SIP)
• Responsible for endpoint management and software deployments (MECM and Intune)
• Responsible for running and maintaining various security products and operations such as patch management, Forcepoint administration, desktop anti-malware software, malware investigations, and vulnerability/threat management
• Coordinate with business units to understand functional requirements to maintain stable and scalable systems
• Monitor and report on all critical infrastructure components that have a high impact on business operations

• Bachelor's degree in a related field, or equivalent combination of education and experience
• Three (3+) years of experience with implementation, configuration, and management of Microsoft domain services, Microsoft cloud technologies, VMware, or Citrix
• Working knowledge of virtualization technologies, VMWare is preferred
• In-depth knowledge of networking standards, concepts, best practices, and procedures
• Strong familiarity and experience with Microsoft Server administration (2012/2016/2019)
• In-depth experience with monitoring and diagnosing complex network, security and systems issues using tools such as Wireshark
• Microsoft, VMWare, and Citrix certifications preferred (MCP, MCSA, VCP, CCP-V, CCE-V)
• Experience with Powershell scripting and automation is a plus

NISA Investment Advisors, LLC is an equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. Military Code 3E6X1