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Job Details


Group Insurance Biller (R00097101_San Antonio)

Business and Financial Operations



Full Time


San Antonio, Texas, United States

Group Insurance Biller

Location: San Antonio, TX (non-negotiable)

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at [Register to View] target="_blank">[Register to View] .

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to revolutionize their operating models.

Operations is one of four services that make up one Accenture –the others are Strategy and Consulting, Interactive and Technology.

Job Description

  • Support Receivable and Suspense Management over an assigned book of business consisting of mid-level or complex customers

  • Responsible to code regular entries for distribution to accounts, audits disbursements, vouchers, debit and credit memos, etc.

  • Accountable for the resolution of Billing Related Customer issues through coordinated efforts with internal and external stakeholders

  • Support special internal functional projects and ad hoc requests

  • Able to work cohesively with Subject Matter Experts to support the national billing day to day tasks, able to anticipate, identify, and resolve complex issues problems

  • Able to escalate, communicate risks issues to supervisor and help with the resolution

  • Performs incident notification and escalation to ensure problems requests issues are communicated effectively and receive proper management attention

  • Able to understand root causes for customer dissatisfaction and recommend new tools and or articulating how existing tools can improve overall customer satisfaction

  • Expected to adhere to client Service Level Agreements and department s product s key performance requirements and any reporting

  • Basic understanding of how New Business, Enrollment and Eligibility impacts the billing function

  • Able to utilize strong organizational skills to manage multiple priorities while working under tight time constraints, possesses ability to work through ambiguity, and work effectively with various vendors with strong interpersonal skills


Basic Qualifications

  • Minimum 2 years’ experience in Complex Billing, A/R Reconciliation and/or Collections

  • Minimum 2 years’ experience with MS Office to include Excel

Preferred Qualifications

  • Experience researching, resolving, tracking and following-up on financial issues inquiries such as outstanding balances

  • Direct customer service issue resolution and client interaction experience

  • MS Excel to include Reporting, Reconciling, Pivot Tables, VLOOKUPS

  • Prior experience in Medical/Insurance Billing

  • Experience with payment allocation software

  • Strong written and verbal communication skills

As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $38,988 to $67,100 and [Register to View]

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the [Register to View] .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 [Register to View] , send us an [Register to View] or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.