Content Review Associate (R00091586_San Jose)
Accenture Flex offers you the flexibility of fixed duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on [Register to View] and [Register to View] lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources, while gaining job experience with one of the world’s leading professional services organizations.
As a Platform Experience Associate, review the apps in given time in accordance to the policies set by the client.
Day-to-day responsibilities may include, but are not limited to:
Maintain optimum utilization during a working shift
Perform high quality reviews
Maintain the turnaround time on app reviews
Being up to date on policy changes
Be a team player
Provide reverse feedback on policies and apps
Work in a 24x7 environment rotating
Take quality feedback and work on it
Ability to escalate per process
Should be able to navigate, search and download apps from client play store on the appropriate devices
Experience using and downloading Android based apps
San Jose, CA - Relocation assistance is not provided.
Hours & Shifts
The role requires availability to work 5 out of 7 days a week, with two days off per week. Given the nature of our business being 24/7, 365 days a year, incumbents will need to bring a degree of flexibility, and remain open to working different hours, shifts/rotating shifts, including holidays and weekends.
Individuals are provided paid training.Qualifications
High School Diploma or GED Equivalent
Minimum of 6 months experience in a professional or military setting
Preferred Skills / Experience
Skilled in the English language, able to understand nuances
Computer savvy, Technologically capable especially web browsers, and data entry skills
Exposure to US culture
Ability to read and interpret text requests accurately
Proactive with a strong work ethic
Adaptable to learn new processes, concepts, and skills.
Demonstrates the ability to work as part of a team adding positive attitude and business focus.
Ability to work in a fast paced deadline driven environment.
Ability to clearly and effectively communicate.
Excellent communication (verbal and written), facilitation, and interpersonal skills
Passion for ensuring a world class user support experience
Quick learner and adaptable to learn new processes, concepts, and skills
Excellent organizational and time management skills
Strong attention to detail, results-oriented, self-directed, and inquisitive
Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities
Ability to remain neutral and review work as defined by policies and procedures and keeping personal bias aside
Please Note: All roles with Accenture Require employees to be fully vaccinated against Covid-19 as a condition of employment.
As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $23.50hr and [Register to View]
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
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Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.