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Job Details


Customer Sales & Service - Sales Channel Transformation Sr. Manager (R00082159_San Francisco)

Business and Financial Operations



Full Time


San Francisco, California, United States

You Are:

A seasoned individual with deep insight and experience in end-to-end B2B enterprise sales, B2C, indirect sales and/or channel partner transformation. You are deeply passionate about helping your clients constantly evolve to deliver more curated experiences, seamless interactions, and immediate satisfaction. To do this, you have to create an environment that fosters an ecosystem to deliver the types of experiences that drive growth. This may require helping your clients rethink their marketing, sales, solutions/offerings, and customer success motions to improve the partner experience. The successful candidate in this role will be accountable for helping our clients with their go-to-market strategies and use the right mix of technologies to optimize processes and operations to unleash new sources of value.

A team player, you are a strong partner with your clients who know you are invested in helping them to growth their business. A mentor and advocate for developing talent, you nurture the best in people. This is especially critical to operate in the agile, fast-paced environment where you and your team use your creative and analytic abilities to solve complex problems. A strong communicator with executive presence and confidence is a necessity to work alongside senior executive leadership.

  • Develop, support, and identify new growth strategies, including maximizing value from new routes to market, driving digital engagement, and deploying advanced analytics

  • Assess dynamics of client landscape and identify new market opportunities to thrive in the digital era

  • Create compelling value propositions by helping clients improve their competitive agility by integrating digital and physical sales channels

  • Help clients align and prioritize sales efforts to meet sales goals

  • Evaluate clients’ current front and back-office sales functions (e.g., sales talent management, incentive management, enablement, and operations) and recommend solutions that address their unique organizational needs

  • Identify capability gaps and guide recommendations to optimize the distinctiveness of your client’s workforce, sales productivity, offerings, or customer strategy

  • Lead change-management initiatives that drive adoption, ease implementation, and position clients’ sales and partner transformation solutions for ongoing success

  • Establish long-term client relationships and support business development efforts

  • Mentor junior team members, and continue to grow your own expertise to help Accenture maintain its thought-leadership position

  • Travel: for now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from several infectious disease experts


Here’s What You Need:

At least 8 years of professional experience in the following:

  • Analyzing and assessing sales processes for GTM, inside sales, field/partner, and operations

  • Using data analytics on sales and business performance

  • Experience with partner and field sales, recruit, and partner/field sales execution

  • Experience building, leading, or advising high performing partner programs, partner development, sales, and/or business development teams

  • Driving or participating in large, complex global transformation programs

  • Experience with customer and partner satisfaction programs

At least 5 years of experience working with:

  • SaaS solutions and determining how they fit into a client’s larger sales, channel, and marketing application ecosystem

  • Hands on experience with [Register to View] MS Dynamics other leading CRM, CPQ or ICM applications as well as other tools used for large data collection and analysis

  • Cloud and on-premise applications for channel partner compensation or incentives, and for channel sales data collection

A Master’s Degree or MBA

At least 4 years of experience in a consulting environment

Bonus Points If:

  • Your Bachelor’s or Master’s degree is in engineering, computer science, information systems, or business

  • Knowledge of industry trends for partner programs and platforms

Our Commitment to You:

Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement. You’ll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects. Opportunities to learn daily through training, assignments, and collaborating with experts across the company. Access to leading-edge technology.

Along with a competitive salary, Accenture offers a comprehensive package including generous paid time off, an employee healthcare plan and a competitive 401K program. Learn more about our extensive rewards and benefits: [Register to View]

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the [Register to View] .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 [Register to View] , send us an [Register to View] or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.