UX/CX Designer (R00077084_Charlotte)
Here at Accenture’s Cloud Innovation Centers (CIC), we are changing the world through the most advanced cloud-native solutions on the planet. Want to be a part of it? If you are about solving exciting problems and shaping the future of technology, we would love to talk with you.
At most companies, Product Design is split into many different roles: UX, UI, IA, maybe even a little Front-End Dev, and so on. At Accenture’s Cloud Innovation Center, it's an all-in-one role, the CX (Customer Experience) Designer. We believe the best designs come from someone who can see it all through, from shaping the problem to shipping to the finished product.
That means all of our designers are “T-Shaped”: a broad generalist — insightful researchers, confident facilitators, solid aesthetic sensibilities, a friend to product managers, can pair with front-end developers, strong communicators — with a deep passion for their personal specialty (Accessibility, Workshops, Mobile, etc.)
As a UX/CX Designer, you'll be working on cloud native products for a myriad of Accenture's clientele. You might be improving an existing feature, designing something totally brand new, or rethinking how a client does something. You are always the sole designer on a balanced team with paired engineers and a product manager — and all our projects are as design-led as they are business-led, so you'll have a lot of influence and impact right away. The Cloud Innovation Centers uniquely work under the Lean Xtreme Programming methodologies: creating a humane, agile culture through values, respect, and work-life balance. We may use the term sprint — but we believe that products are living systems which reflect the health of the people who built them — so we pace ourselves to enjoy the marathon and avoid burnout.
A typical day for our UX/CX Designer might include facilitating a workshop to integrate Lean UX into a project, reviewing features with your product team, shaping the interaction on a lo-fi prototype, or conducting research with a customer.
The UX/CX Designer at Accenture has the following responsibilities:
Collaborate with business analysts, product managers, developers and design teams on research activities, strategy sessions, ideation, design, and testing of new product concepts.
Build empathy, be an advocate for, and take ownership of our customers’ needs through participation in human-centered research and design thinking sessions.
Translate user needs, style guides, and requirements into elegant solutions for complex problems.
Leverage analytics tools to measure success, present opportunities, and support decision-making.
Utilize existing Lean and Agile methodologies to help shape the future of CX Design.
Present research findings and design concepts to designers and product partners.
Support new client initiatives through communication, facilitation, and shaping product visions.
Communicate clearly with colleagues, work across teams (internal and client), and willing to lend a helping hand when needed.
Care about content. You understand that good writing is good design, and that being able to clearly phrase the functional and emotional context is often more important than the visuals.
Be a leader and mentor; you’ll challenge, grow and mentor designers and contribute to fostering a collaborative team spirit.
- Minimum of 3 years of experience in User Experience Design
- Minimum of 3 years of experience developing digital products
- Bachelor’s degree or a minimum of 12 years of work experience, or an Associate’s Degree with a minimum of 6 years’ of work experience
Professional Skill Requirements:
- Strong organizational skills to plan, organize and schedule resources
- Experience with technical concepts and working with technical staff as needed
As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $89,400 - $131, 598 and [Register to View]
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