Sr. Manager, Product Management, Card Core Platforms (R145239)
Do you get excited about building the core technology that powers customer experiences that are simple, beautiful and effective? Do you want to apply your skills to help drive massive customer experience and economic transformation across Capital One’s Card Business?
The Core platform is the central nervous system of the entire Capital One Card ecosystem touching nearly every aspect of the Credit Card lifecycle. The Core platform supports and plays an essential role in creating and delivering an industry leading customer experience for the nearly 90M active credit card customers within Capital One’s Card portfolio today.
The Capital One Card Core Platform Team is looking for an exceptional Senior Product leader who will help define and execute our Core platform modernization strategy, as it relates to making data available real time everywhere. This is key to enabling machine learning, real time experiences everywhere, and building the foundation for the bank of the future.
Invest in understanding your customers and what motivates them. Identify customer pain points and translate these into the team’s vision, with clear objectives and results
Establish and openly share your vision with teams, stakeholders, and senior leadership. You’ll need to understand others’ motivations, learn from their past experiences, and influence a broader strategy as you iterate on your vision
Inspire and lead a team of product managers and engineering teams to deliver compelling approaches, roadmaps, and backlogs, while mentoring and growing their careers
Foster a culture of sharing openly, learning constantly, and connecting creatively. We have hard problems to solve and you’ll need to find the best ideas from across the organization.
Innovate relentlessly. Push big changes by starting small, testing ideas, and learning and evolving along the way. You’ll need to think big and be bold enough to stop solving a problem, when you realize it might not be the right problem to solve.
Apply minimum viable and minimum valuable product lense to use cases and this multi-year journey, as you and your team approach discovery, intent refinement, and prioritization
Build relationships across the organization to collaborate with an extended team beyond ours to collect insights
Who we are looking for:
You thrive in white space. You embrace the unknown and love exploring it. Big problems don’t scare you. You are curious and aren’t afraid to blurt out questions or crazy ideas.
You can communicate at multiple levels. You can break down often technical and complex ideas and synthesize them into something anyone can understand. You keep others in the loop.
You are a leader with a vision. You empower and inspire your team and others on a multi-year journey of growth and modernization. You coach and develop others around you.
You are biased for action. You don’t let perfect get in the way of good. You take ownership and aren’t afraid to fail and learn.
You get technology. You don’t need to code, but you can speak with engineers and challenge them when needed. You are analytical and use data to help illuminate the truth.
You prioritize teamwork. You seek out the opinions of others to get thought diversity, know the right people to work with for each project, and create a collaborative and fun environment
Bachelor’s Degree or military experience
At least 5 years of experience in digital product management
5+ years of experience translating business strategy and analysis into consumer facing digital products
5+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).