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Job Details


Manager-SCT, Investigative Reporting (0000HJE9_Arlington_Heights)

Business and Financial Operations




Arlington Heights, Illinois, United States

Job description

At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Arlington Heights, Illinois office.

The Manager, SAR Control Team (SCT), Investigative Reporting will primarily be responsible to perform end-to-end Quality Control (QC) reviews on Suspicious Activity Reports (SAR) submissions from the Financial Crime Investigation (FCI) teams. The SAR quality review includes validating the SAR entry within the disclosure module as well as the SAR narrative to capture all critical components to satisfy internal procedures and FinCEN’s guidance prior to filing.

The SCT Manager will act as a subject matter expert (SME) to support inventory demands and other roles within FCI. This includes reviewing various types of case investigations, the preparation and data entry within the SAR disclosure module, and supporting ad-hoc data requests from leadership on SAR filing trends observed within SCT. The individual will serve as a liaison by hosting calibration sessions and targeted training to address areas of opportunities. Additional expectations of the individual would be to serve as the Officer in Charge in absence of their Team Leader.

About Us

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions.

You will be responsible for:

  • Perform quality reviews on all SAR types in a timely manner adhering to internal and external deadlines and in accordance with current procedures.
  • Serve as a SME to support other functions and roles within FCI, which includes hosting calibration sessions and facilitate targeted training with investigators to address areas of opportunities. Support and complete ad-hoc data requests from leadership on SAR filing trends and financial crime risks identified by the SCT.
  • Completion of SAR input and other assigned tasks in an accurate, efficient, and timely manner. Verifying the necessary files and data elements are entered and uploaded into the case management system.
  • Follow applicable established procedures to consistently produce thorough and complete investigations with all necessary supporting documentation to allow an independent third party to understand the rationale used to disposition the alert/case.