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Job Details

Meta (formerly known as Facebook)

Head of Facebook Integrity, Product Data Operations (a1K2K000008UAwBUAW)

Business and Financial Operations




San Francisco, California, United States

The Product Data Operations (PDO) team plays a critical role in product development at Meta. The team partners closely with Product to drive the human operational rigor that is required to support some of the most advanced machine learning and AI technology at Meta through delivering industry-leading data operations and [Register to View] the Head of Facebook Integrity on the PDO team, you will be responsible for leading a team of Managers leading Project Managers who deliver and manage high quality, efficient end-to-end data solutions and proactively surface insights and strategic recommendations for product improvement while driving improvements in operational health. In this role, you will actively engage with colleagues and partners to enhance operational processes across the organization and work to establish a more diverse and inclusive space where individuals feel empowered to do their best work. You will be required to showcase excellent leadership, people management, project management, problem solving, and communication across a highly cross-functional stakeholder base.Specifically, this role will lead a team that designs labeling processes and protocols, including machine learning, measurement, data annotation for Facebook and Instagram products in partnership with Product to minimize bad experiences and shape a healthy public content ecosystem. This role will also work to increase operational maturity and program alignment across PDO’s labeling portfolio, ensure metrics remain above agreed upon targets and work with cross-functional stakeholders to set up and scale labeling experiments consistent with privacy, legal, policy, and communication guidance.

Required SkillsHead of Facebook Integrity, Product Data Operations Responsibilities:
  • Provide leadership to a team of Managers and Project Managers and enhance strong collaboration and trust and a commitment to impact.
  • Define vision, set and communicate team and individual goals, strategy, tactics and behaviors required to achieve medium and long-term goals.
  • Create structure for the team to solve ambiguous business problems and partner with cross-functional teams to manage a portfolio of projects, and its underlying budget, to deliver against shared product outcomes.
  • Leverage operational and subject matter expertise to act as a thought leader across a wide range of stakeholders including, but not limited to, Product, Engineering, Policy, Legal, Privacy, Partnerships, Communications and Global Operations.
  • Shape actionable recommendations about complex issues critically and concisely.
  • Support the team and cross-functional partners in building external legitimacy through various transparency efforts.
  • Be prepared to directly manage large projects and coordinate across stakeholders as needed to ensure the right resourcing, execution and communications are in place to deliver meaningful results.
  • Develop an in-depth understanding of how quality and integrity issues are addressed in Facebook and Instagram products.
Minumum QualificationMinimum Qualifications:
  • 5+ years of direct people management experience in a complex, fast-moving project/program-based environment
  • 12+ years of experience working in tech, operations or consulting
  • Problem-solving, critical thinking and analytical skills
Preferred QualificationPreferred Qualifications:
  • 2+ years of management experience
  • Experience in the machine learning space
  • Experience maturing and automating operations processes across multiple cross-functional stakeholders
  • Experience managing risk, compliance, and engagement with audit teams

(Colorado only*) Estimated salary of $218,000/year + bonus + equity + benefits *Note: Disclosure as required by sb19-085(8-5-20)

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [Register to View]