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Job Details

Capital One

Senior Business Manager, Retail Bank Product Strategy

Business and Financial Operations



Full Time


New York, New York, United States

Locations: NY - New York, United States of America, New York, New York

Senior Business Manager, Retail Bank Product Strategy

Senior Business Manager, Retail Bank Product Strategy

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

Our Retail Bank Products, Platforms & Data ("PPD") team is a talented organization of 200+ product managers working across our digital platforms to deliver outstanding capabilities to our customers and associates. PPD associates are committed to enhancing the features customers use every day, dramatically improving associate facing tools and investing in bold experiments that tangibly deliver on the brand promise of Banking Reimagined.

We are seeking an independent, action-oriented, compassionate leader for our PPD Strategy team. If you’re a problem solver and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

The strategy team serves as a launchpad into product opportunities and a great place to further your development; you will receive the support necessary to grow your skills quickly, including an extensive formal training curriculum and individual mentorship from leaders in the group.

What you’ll do:

  • Partner with our leaders to shape the direction of our Bank Product organization

  • Work with business, technology and design partners to understand and advocate for the customer

  • Champion the Bank Product organization in enterprise wide initiatives

  • Manage and mentor junior team members

This is role is perfect for you if:

  • You see nothing but potential in others and are excited to help them grow

  • You are unapologetically curious and crave hypothesis-driven problem solving

  • You seek to have a high degree of ownership, directly framing and influencing Capital One Bank’s strategic decisions

  • You are eager to dig deep into the data and love bringing structure to quantitative and qualitative insights

  • You have a proven track record for working well across teams and with external partners to solve hard problems

  • You have a passion for banking and technology, and an understanding of customer experiences, markets, trends, and dynamics

Basic Qualifications:

  • Bachelor’s Degree

  • At least 2 years of experience in quantitative analysis

  • At least 2 years of experience in qualitative analysis

  • At least 1 year of experience in people management

  • At least 1 year of experience in project management

Preferred Qualifications:

  • Experience in Consulting or Corporate Strategy

  • Experience in Product Management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-[Register to View] or via email at [Register to View] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [Register to View] [Register to View] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).