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Job Details

84 Lumber

National Accounts Coordinator

Business and Financial Operations




Eighty Four, Pennsylvania, United States

Description/Job Summary

This position is responsible for the application and collection of large balance AR accounts. Strong, direct contact with both stores and customers to resolve application issues. Responsible for keeping AR accounts organized by providing any information or documents required by customers AP departments. Ability to make decisions regarding credits, uncollectable invoices and account freezes on a case by case basis.

Essential Functions:

  • Take calls for frozen accounts/ issue passwords.
  • Check emails-maintenance accounts from the info reveived via email.
  • Call or email customers about past due balances.
  • Open new accounts and get proper information from stores.
  • Keep AMGR's and DVP's updated on account status.
  • Apply payments with much detail and many issues to resolve.

Additional Competencies:

  • Work with stores and customers to find more productive ways to manage their accounts.
  • Apply customer's payments thru the AR system.
  • Manage customers accounts online via their ebsites, requesting payments and researching invoices.
  • Calling customers on past due invoices.
  • Sending invoices to customers via emal and fax.
  • Reconcile large accounts that have been mismanaged.
  • Compose and/or convert excel documents for Collections Manager.
  • Maintain files for the correspondence on each customer's account.
  • Assist departments with questions regarding AR system.

Required Skills
  • Computer Skills: Word Processing Software, Spreadsheet Software, Internet Software.
Required Education
  • Associate’s Degree (A.A.) or equivalent from a two-year college or technical school; or at least 2 years of related experience and/or training; or equivalent combination of education and experience.