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Job Details

Capital One

Business Loan Advocate II, Small Business Banking (R148860)

Business and Financial Operations



Full Time


Plano, Texas, United States

Plano 2 (31062), United States of America, Plano, Texas

Business Loan Advocate II, Small Business Banking


The Business Loan Advocate 2 is an experienced, qualified individual who is responsible for coordinating loan closings, preparing and reviewing loan documents, booking and funding loans, and ensuring all loan documents are accurately prepared in accordance with Bank policy and regulatory requirements, while providing an exceptional customer experience.

General Responsibilities:

  • Apply job knowledge and documentation expertise to a diverse array of lending products.

  • Prepare commercial loan documents using in-house documentation software platform (LaserPro or Word templates) for new loans, renewals, extensions and modifications.

  • Conduct lien searches and related due diligence tasks to determine appropriate actions to resolve outstanding lien issues and deliver lien documents to designated vendors.

  • Review loan documents prepared by other associates or outside counsel to ensure compliance with the Bank's loan policy, applicable banking regulations and with any other requirements designated by the credit approval authority, and authorize the closing of such loans.

  • Review organizational documents, appraisals, surveys and other third party documents to ensure conformity with bank standards.

  • Analyze due diligence documentation and prepare necessary lien perfection documents to protect banks security interest in pledged collateral.

  • Accurately book and fund loans in a timely fashion.

  • Assist in identifying and clearing any exceptions within the appropriate time periods.

  • Coordinate the issuance of letters of credit, including renewals and amendments.

  • Interact with underwriters, relationship managers, customers, agent banks, attorneys, and insurance agents to ensure all conditions are met for closing.

  • Instruct new associates and serve as a training resource for less experienced associates in the department.

  • Manage a workload that includes multiple tasks and conflicting priorities.

  • Remain current on all pending and proposed regulatory changes affecting compliance and attend seminars and workshops covering regulatory and compliance issues.

Basic Qualifications:

  • High School Diploma, GED or Equivalent Certification or military experience

  • At least 3 years of banking or financial services experience

  • At least 1 year of experience in loan administration and documentation

  • At least 1 year customer service experience in a consumer, mortgage, or commercial lending support role

Preferred Qualifications:

  • Associates Degree or Bachelors Degree in Accounting or Finance

  • 4+ years of banking and financial services experience

  • 3+ years of experience in loan administration and documentation

  • 3+ years of customer service experience in a consumer, mortgage, or commercial lending support role

  • Basic knowledge of lending processes, loan principles and terminology related to banking laws and regulations, as they pertain to loan disclosures and requirements.

  • Basic knowledge of consumer and commercial loan documentation, collateral perfection, title insurance, UCC filing, compliance requirements, lending policies and procedures, and loan/funding terminology.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-[Register to View] or via email at [Register to View] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [Register to View] [Register to View] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).