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Job Details


Capital One

Director of Product Management - Responsible Data Usage

Business and Financial Operations

All

Yearly

Full Time

No

Vienna, Virginia, United States

Towers Crescent (12066), United States of America, Vienna, Virginia

Director of Product Management - Responsible Data Usage

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

In this role, you’ll be expected to demonstrate proficiency in four key areas:

  • Human Centered

    • You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage

    • You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs

  • Business Focused

    • You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One

    • You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically

  • Technology Driven

    • You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics

    • You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems

    • You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind

  • Transformational Leadership

    • You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments

    • You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way

Product & Role Overview - Responsible Data Usage

  • Responsible Data Usage is part of a larger initiative at Capital One, to ensure end users are utilizing data for the appropriate purposes across a number of activities including financial analysis, training machine learning models, and usage of data for marketing purposes.

  • This is a new role and group within Capital One. You will be working closely with leadership to set the vision, strategy and execution for a new portfolio of internal products to ultimately enable end users and software systems within Capital One to utilize data responsibly.

Role on the Responsible Data Management team

  • This is a leadership role for the Responsible Data Usage platform. You’ll be working with leadership on the engineering and product side to build up a vision, strategy and roadmap from scratch to execute on.

  • Lead a cross-functional team of engineers to translate customer needs into product requirements and a working software.

  • Work with leadership to shape and drive strategy and overarching roadmap.

  • Establish best in class agile processes and rally the team while working in a highly collaborative environment.

  • Lead teams in defining story acceptance criteria, manage and prioritize the team backlog, and lead overall team vision and roadmap.

  • Collaborate with internal partners to build an understanding of processes or workflows that involve sensitive data and ensure that it is properly protected.

  • Develop and nurture relationships with key internal stakeholders in support of Capital One’s lines of business.

  • Grow Capital One’s Platform by developing features that support consistent, frictionless user experiences.

What you’ll bring to the team:

  • A bias toward action and a proven track record of delivering products to market at rapid speed

  • Excellent communication skills to navigate a large organization, and inspire teams about things that should exist but don’t exist yet

  • Ability to proactively identify impediments on the critical path and remove them

  • A structured problem-solving approach to help a team work through a wide range of issues

  • Intellectual curiosity for emerging technologies and engineering challenges

  • Ability to prioritize across different types of value dimensions

  • Ability to actively seek out multiple opinions, yet make independent decisions and influence positive outcomes

  • Ability to drive process across multiple lines of business

We want you if you are:

  • Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

  • Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

  • Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product

  • Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.

  • Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new

  • Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 7 years of experience in digital product management

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering

  • MBA or Master’s degree

  • 5+ years of experience in Agile product management

  • 5+ years of experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).