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Job Details


Accenture

Salesforce Marketing Cloud Business Analyst

Business and Financial Operations

All

Yearly

Full Time

No

Overland Park, Kansas, United States

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: [Register to View] target="_blank">[Register to View]

The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experiences it fuels are, together, a vital expression of a brand’s voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store and optimize content, including taxonomy, rights and asset management, analytics and quality assurance.

Job Description:

We are looking for a highly effective Technical Consultant to join our Marketing Platform team. This person will utilize best practices and methodologies to design and implement the best solution for our clients. This key member of our team will contribute to the entire software development lifecycle including analysis, requirement specification, use case and data modeling, technical design, development, testing, and implementation.  This individual will be focused on delivering assigned tasks and/or specific tracks of the solution on time, escalating issues when appropriate.

The work:

  • Design new or enhance existing processes to support new marketing strategies

  • Work with marketing technologies to design and implement new solutions and processes for clients

  • Work with business and technology client representatives to gather functional and technical requirements

  • Analyze requirements and provide leading practices in the design of the solution

  • Participate in the creation and execution of test plans, strategies, and communications (e.g. requirement traceability, test scripts, test data requirements, defect management)

  • Design and create training materials (e.g. job aids, reference guides, training manuals)

  • Create application wireframes and process designs

  • Oversee the management of project documentation

  • Participate in client facing meetings and documenting key decisions and action items

  • Learn and obtain expertise with Accenture Delivery Methods and Marketing technologies

  • Keep informed of the latest technology trends and innovations especially in the areas of marketing automation, marketing resource management, digital asset management, web content management, mobile, and social media

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

Qualifications

Here’s what you need:

  • Minimum 1 year of experience gathering and documenting requirements (Salesforce Marketing Cloud, Adobe Campaign, Oracle Marketing Cloud/Eloqua, IBM Experience One (Unica), Teradata Applications (Aprimo), and/or Adobe Experience Cloud)

  • Minimum 1 year of full lifecycle implementation experience using various SDLC methodologies

  • Minimum of 1 year experience with marketing campaign design and implementation

  • Bachelor's degree or equivalent (minimum 12 years) work experience

Bonus points if:

  • Experience with technologies and processes for content management systems, digital asset management software, web content management

  • Experience with marketing customer data models

  • Experience with technologies and processes for mobile and social media technologies, solutions, and strategies

  • Experience with brand teams in executing marketing promotions or campaigns

  • Previous experience with a large professional service organization

  • Strong interest in collaborative work with clients

  • Previous experience in software selection, vendor management, and workforce management implementations

As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $100k - $148,900k and [Register to View]


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the [Register to View] .


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 [Register to View] , send us an [Register to View] or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.