Design Development Program Associate - 2023 (R150068)
Key Role Details
Full-time new hires for this role will start as a cohort in a rotational program in August 2023.
This role is a full-time associate position within a two-year rotational program, designed as a career accelerator to foster the next generation of leading talent.
Rotations occur at the one-year mark and allow for hands-on experience in two distinct roles.
Rotations may allow the opportunity for a change in location.
Associates who participate in this program may choose to remain in their final role placement upon completion of the program or explore other opportunities at Capital One.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Currently has, or is in the process of obtaining, a Bachelors or higher with an expectation that degree will be obtained by August 2023 or earlier.
Currently has, or is in the process of obtaining, a Bachelors or higher in Interaction Design, or Communication Design, or Human-Computer Interaction, or Computer Science (with Human-Computer Interaction focus), or in a design-related field or closely related discipline
Graduate degree in Interaction Design, or Human-Computer Interaction, or Design with experience as a UX practitioner
At least 2 years of experience with standard digital design tools (Sketch, Adobe Illustrator, Adobe Photoshop, Omnigraffle, Balsamiq, Axure)
Portfolio of UX/UI design work that demonstrates experience working on projects from empathy to iteration
Design Development Program Associate - 2023
Do you want to change the way the world interacts with its money? Do you have a passion to work and learn alongside some of the best designers in the industry?
Then we want you!
As a Designer on the Experience Design team, you’ll work closely with other designers, strategists, developers, product managers, and business analysts to further our understanding of how people interact with their money. You’ll find opportunities for change, advocate for the needs of our customers, and lead design from empathy to iteration, delivering human-centered solutions to over 65-million customers.
About the Design Development Program: As a member of our two-year, Design Development Program (DDP), you'll explore different roles, teams, and design projects while zeroing-in on the career that's right for you. Conceived as a career accelerator to foster the next generation of leading talent, the Design Development Program provides the framework to develop world-class design skills and gain a comprehensive understanding of end-to-end data, product, and service design. In order to help develop your design skills, you will be expected to rotate to a second role the summer following your start date.
You’re a great fit for this role if you are:
A skilled worker. You obsess over things like taps, content, and form fields to create experiences, services, and products that are deeply satisfying. You understand that in a landscape where behavior and expectations are rapidly evolving you always need to be asking why.
Human centered. You have empathy for those you’re designing for, and have demonstrable experience identifying, articulating, and incorporating user needs into your design decisions.
A simplifier. You take the complex and communicate it – both visually and in presentations – as simply and clearly as possible. You’re able to cut through the noise to understand what’s important and inspire that clarity in others.
A systems thinker. As you translate user needs and requirements into elegant solutions for complex problems, you’re not just thinking about the task at hand but also about how your design choices scale and fit within larger established systems and patterns.
Collaborative. You enjoy working on agile teams with other designers, marketers, product managers, and engineers to collectively define the best solutions. You understand that it’s more important to get there together than to shine.
Passionate. You are driven to design beautiful experiences that impact people’s lives. You make it your business to know as much as you can about the people you are designing for and stay up-to-date on the latest design trends and techniques.
Have a can-do attitude. You’re proactive and excited to produce awesome work. No task is too small or large for you. You are able to work alone or with partners to problem solve and develop clear action and execution plans for a task, keeping your manager informed of progress. You display a positive attitude and are excited to share your ideas with the team as well as listen to those of others.
A storyteller. You’re able to develop clear and persuasive stories about your work that you share with a wide range of audiences, including business partners and stakeholders.
Detail oriented. You’re proud that you’ve thought through every permutation of your designs, making the development process smooth sailing. Your production files are word and pixel perfect.
Flexible. You know that projects can adjust at the drop of a hat so you’re adaptable and welcome change.
An ideal candidate would possess:
Exposure to client management, including relationship building with internal and external partners
Excellent problem-solving skills with an ability to analyze situations, identify existing or potential problems and recommend solutions
As a part of the Design Development Program, you will:
Advocate for and be the voice of the customer in our design and development process
Collaborate with business analysts, product managers, and other designers on research, strategy, ideation, design, and testing of new product concepts
Present research findings and design concepts with various audiences from sophisticated design experts to non-designers
Exercise our values of humanity, simplicity, and ingenuity throughout your work
Translate user needs, style guides, technology and business requirements into elegant design solutions
Here’s what we’ll offer:
A fun and challenging role on an awesome team
Placement opportunities across the Design organization
A second role at the 12-month mark in the Program to provide diverse experiences in UX, Visual, Service, Research, or Strategy Design
Ongoing professional and personal training; including networking opportunities and mentorship
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).