Sr. Associate, Product Management, Card Core Platform
Capital One's Card Core Platform team is defining the roadmap that will enable our new and well managed customer experiences and capabilities, leveraging the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. The world is moving toward faster payments and Capital One is not just ahead of the curve, but defining it.
The Sr. Associate Product Manager for the Card Core Platform team plays a critical role in achieving our goals.
As a Product Owner you will work with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent platform, app, segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and efficient user-centric services. You will develop end-to-end solutions to help us better serve Card customers. The ideal candidate will be collaborative and have a passion for solving problems. You will leverage your design thinking skills, combined with your understanding of technology and business, to find creative and targeted solutions to our end users, as you develop new capabilities on our billing platform. You’ll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners. The successful candidate will flex between playing the Product Manager “exploration” role and the Product Owner “execution” role. You will also have full Product Owner authority for a critical agile team to bring this experience to life, co-located with the team(s).
You will own the following:
• Work in a hands-on, collaborative environment with top designers, engineers, data scientists, and analysts to build breakthrough experiences and products
• Participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps
• Work closely with business partners across the enterprise to ensure your product functionally solves their needs, in the agreed upon timelines for implementation
• Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
• Partner with other PdMs and POs in performing prioritization of work based on product vision and use cases presented from across the enterprise
• Manage and groom the backlog of stories for assigned agile delivery teams
• Sit embedded with the tech team, working with them to resolve doubts and prioritize, negotiate, and remove blockers to orchestrate successful launch or optimization cycle
• Serve as subject matter expert, contributing practitioner, and thought leader
Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Bachelor’s degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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