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Job Details


Capital One

Business Manager - Commercial Loss Forecasting

Business and Financial Operations

All

Yearly

Full Time

No

New York, New York, United States

NYC 299 Park Avenue (22957), United States of America, New York, New York

Business Manager - Commercial Loss Forecasting

Summary:

Commercial Loss Forecasting and Reserves

Situated within Commercial Credit Risk and Analytics, the Commercial Loss Forecasting team is responsible for projecting loan losses (net charge-offs) on Capital One’s ~$140 billion portfolio of Commercial loans. The team synthesizes quantitative and qualitative information on portfolio credit quality through the use of statistical models and the analysis of portfolio, market, and economic trends. The ultimate product is a forecast that distills this broad set of information into holistic measures of the most important credit risks for the Commercial Bank. The team's key deliverables include setting the quarterly Allowance for Credit Loss, running annual regulatory stress testing exercises (CCAR), and setting the internal budget for net charge-offs.


The Business Manager will lead the execution and analysis of the Commercial Allowance for Credit Loss. The Business Manager will:

  • Manage a team of 2-3 analysts

  • Own the production of a highly scrutinized, subjective, and publicly reported metric. This includes communication and coordination across the Risk, Commercial, and Finance organizations, as well as the detailed documentation of results to comply with internal and external governance requirements.

  • Take a birds-eye view of the portfolio, covering every dollar of exposure in Commercial. This role sits in a unique position to think at both a macro level (i.e. retail industry disruption from Amazon or Uber, rising interest rates, asset price inflation) and micro level (i.e. an in-depth understanding of credits on a one-by-one basis).

  • Handle complex statistical models, multi-million row datasets, and analyze the outputs very quickly – finding the needle in the haystack and then communicating findings effectively to senior management

General Responsibilities:

  • Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands

  • Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One

  • Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics

  • Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

  • Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

  • Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

  • Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

  • Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

  • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

  • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

  • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

  • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

  • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

  • Bachelor’s Degree

  • At least 2 years of experience in analysis

Preferred Qualifications:

  • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

  • 5+ years of experience in analysis

  • 2+ years of experience in financial services

  • 1+ year of experience in consulting

  • 2+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).