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Job Details


Salesforce Consumer Goods Technical Architect

Business and Financial Operations


Full Time


New York, New York, United States

We Are

Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). [Register to View] target="_blank">Visit us here to find out more about Accenture's Salesforce practice.

You Are

A Salesforce Solution Architect par excellence. You thrive in a team setting where you can use your prodigious creative and analytical powers to decimate problems. Leadership skills? You have them in spades, and you have the top-shelf communication, people, and management abilities to bring out the best in team members. Working in an information systems environment makes you more than happy.

The Work

  • Develop upfront CRM strategy & design for clients during planning phase that lead to large scale Salesforce implementation

  • Responsible for delivering E2E solution architecture and blueprint working with senior client IT executives enabling business outcomes and driving value

  • Drive roadmap conversations with client, providing recommendations on implementation timeline and sequencing of capabilities

  • Lead technical discussions with client architects on complex topics like Integration Architecture, Data Architecture, Single Sign-on, Security, Encryption, Mobility etc.

  • Identify solutions for complex requirements across topics like integration, data, and non-standard Salesforce capabilities.

  • Document technical architecture & designs for development teams to execute.

  • Ensure successful delivery of [Register to View] engagements.

  • Support business and functional requirements definition and prioritization/scoping of requirements.

  • Maintain and coordinate communication with the customer throughout each project.

  • Disseminate best practices on solution positioning and delivery.

  • Support pre-sales activities inclusive of participating in sales calls and proposal development

  • Mentor junior team members in requirement analysis, fit/gap assessment, design standards, and [Register to View] best practices.

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. When/if travel resumes, travel for this role is expected to be 50% or less.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from several infectious disease experts.


Here’s What You Need

  • At least 4 years of experience leading solution architecture design and delivery of technology implementation in full life-cycle CRM engagements

  • At least 4 years of experience with [Register to View] is required.

  • Bachelor’s degree or equivalent (minimum 12 years) work experience. If you have an Associate’s Degree, you must have a minimum of 6 years work experience

Bonus Points If

  • You have experience in Consumer Goods Cloud

  • You have experience with Salesforce Sales, Service, Field Service Lightning, and Communities Cloud (preferred)

  • You have Salesforce System or Application Architect certifications (preferred)

  • You have experience being responsible for multi-shore projects

  • You have a very good work ethic with a customer service focus (high intensity).

  • You have demonstrated experience leading and mentoring teams of up to 30 people.

  • You are customer oriented and great at building client relationships - Director to SVP level.

  • You have good communication and presentation skills

Compensation for roles at Accenture varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and [Register to View]

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the [Register to View] .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 [Register to View] , send us an [Register to View] or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.