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Job Details


UKG Pro Consultant

Business and Financial Operations



San Jose, California, United States

We are:

We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn’t mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what’s possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality.

You are:

The Work:

The UKG Pro Consultant works closely with teammates to ensure the maximum value of our clients’ solution investment is achieved. Specifically, the primary objective for this role is to understand clients’ current state and use expert knowledge and best practices to deliver solutions on time, within budget and with exceptional quality. The UKG Pro Consultant leads large, complex HCM strategic and implementation engagements and manages these projects to successful completion.

Job Responsibilities:

  • Provides advanced-level knowledge of the UKG Pro (Legacy UltiPro) HCM system and supporting HR and Payroll modules

  • Leads all aspects of HCM configurations, implementations, modifications and upgrades of HCM initiatives including gathering and defining requirements, gap analysis, design, development, and support

  • Ensures HR data practices and activities support our client's mission, growth initiatives, strategies and culture

  • Sets up Business Processes, Workflows, Security Roles and User Roles, Deductions and Earnings

  • Maintains the UKG PRO (Legacy UltiPro) system including Core HR data, payroll interfaces, and time and attendance functions

  • Maintains information flow for other UKG Pro (Legacy UltiPro) modules (Recruiting, Onboarding, Performance Management, Compensation Management, Learning Management, Perception, Life Events, Open Enrollment, Workforce Management)

  • Documents changes and Change Control features

  • Creates and schedules Business Intelligence Reports or queries using appropriate reporting tools

  • Assists in the development of standard reports for ongoing customer needs

  • Researches and resolves system problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements

  • Configures and tests the HCM software and its various modules

  • Understands and adapts to the various needs of team members; provides feedback in a helpful and constructive way

  • Participates in and contributes to pre-sales and sales strategies

  • Facilitates complex working sessions for both internal and client teams, including defining strategic objectives and tailors these to meet client-specific needs as necessary

  • Creates detailed functional and technical design documents, including test plans, test cases, user training documents and implementation documentation

  • Experience analyzing complex data or facts and summarizing and presenting findings in a compelling way

  • Provides thought leadership to develop new or improved processes, methodologies, systems, tools and/or services to enhance clients’ operating environment based on practical experience, optimal outcomes, and best practices

  • Provides mentorship and knowledge transfer to our consulting base

  • Attends to administrative time keeping and expense tracking duties required for billing