Job was saved successfully.
Job was removed from Saved Jobs.

Job Details


Accenture

Corporate Office Business Operations and Hospitality Specialist (Supervisor/Atlanta)

Business and Financial Operations

All

Full Time

No

Atlanta, Georgia, United States

Organization: Corporate Functions/Corporate Services & Sustainability

Location: Atlanta, GA

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at [Register to View] .

People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture’s workplace as a robust business function leveraging Accenture’s business and technology strategies.

Job Description

The Workplace Business Operations Specialist role is accountable for the workplace floor operations for our Atlanta Office. This includes hospitality and customer services, client welcome experience, employee events, audio visual, space setup and space management. This role will work closely with the Workplace manager to execute their strategic direction and vision for the office as it pertains to internal and external stakeholders and ensure that we exceed customer experience expectations.

Following are the key responsibilities of the role:

  • Oversee Accenture's Workplace Solutions operations across Accenture business entities within the areas of responsibility.

  • Plan and manage daily office operations and delivery of services, ensuring operational compliance to policies, budgets and guidelines and review performance against business objectives and our customer and hospitality experience.

  • Oversee procurement and accounts payable activities for Facilities suppliers and vendors.

  • Set, drive and enforce policies and service standards, ensuring appropriate corporate control and local business relevance.

  • Plan, manage and account for Workplace service delivery and daily office operations within the areas of responsibility.

  • Design and implement programs/processes to deliver performance improvements to, existing operating models, technologies and business applications to continually support Accenture's Workplace Solutions strategy.

  • Manage key relationships with external service providers (negotiate and manage contracts) and act as a point of contact for vendors and landlords.

  • Manage key relationships between Workplace Solutions and internal leadership, stakeholders, other customer groups, and vendors to ensure correct alignment with business priorities.

  • Provide leadership, direction, development and supervision of team and provide support of and input to human resources processes including career development, training development, salary reviews, recruitment processes and performance management.

  • Accountable for the oversight and implementation of reception services, facility management, life safety policies and procedures. Also responsible for space management, event coordination, document services, floor operations support, space utilization management, billing/invoicing and additional location services.

  • Conduct quality assurance checks to ensure service standards are being met.

Qualifications

Basic Qualifications:

  • High School Diploma/GED (+-11 years)

  • Minimum of 3 years of Business Operations or Hospitality experience in a supervisorial role

Preferred Qualifications:

  • College Degree preferred

  • Office Management

  • Strong Hospitality Experience

  • Strong Proactive Calendaring

  • Expert knowledge of MS Outlook

  • Intermediate knowledge of MS Office (Word/Excel/PowerPoint)

Professional Skills:

  • Best in Class communication skills (written and oral)

  • Good organizational, multi-tasking and time management skills

  • Ability to communicate and work with all level of customers

  • Ability to lift and move items, up to 40 lbs.

  • High level of professionalism with a good executive presence—demonstrated poise, calm under fire

  • Proactive business partner—demonstrated customer service mentality, assuming ownership over solutions while maintaining flexibility and adaptability

  • High level of energy and love of work and business—genuine interest in business and willingness and desire to learn our business

  • Self-starter—demonstrated ability to work independently and assume greater responsibilities over time

  • Critical thinker and problem-solving skills—independently overcomes roadblocks viewpoints, build long-term relationships and create collaborate team environment

  • Team player—desire to work as a team player while accepting substantial individual responsibility

  • Technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology

  • Discrete—ability to work with highly confidential material and maintain confidentiality

  • Continuous learner mindset—desire to grow quickly with a commitment to excellence

  • Demonstrated leadership in professional setting; either military or civilian

  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian

Compensation for roles at Accenture varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and[Register to View]


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the [Register to View] .


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 [Register to View] , send us an [Register to View] or speak with your recruiter.


Other Employment Statements


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.