Management Consulting Sales & Commerce Senior Manager (00940572_Cleveland)
Accenture Consulting - Your Unique Place in our Global Collective:
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If you love innovating and creating industry leading Sales and Commerce solutions and building consistent, cross-channel customer experiences is your wheelhouse, we want to meet you! There is never a typical day at Accenture, that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space. Your role will require you to directly work with the client to bring ideas and innovation for Sales transformation, customer relationships, digital selling, ecommerce, and omni-channel solutions. You will also be accountable for helping to drive new ideas with the client and working with the practice specific teams to ensure client value and ability to execute are front and center.
Originate, qualify, and close new opportunities for Accenture with our clients across our Sales & Commerce services, including digital strategy, Sales function optimization, user experience, and e-commerce/omni-channel commerce
Evaluate clients’ current Sales functions and recommend solutions that address their unique market and organizational needs
Redesign client functions like sales talent management, incentive management, and operations as needed to achieve their goals
Work with Accenture leadership teams to develop and deliver new business through trust and value-led relationships with the key client stakeholders responsible for Sales & Commerce initiatives and play the role of a trusted advisor
Develop global digital and multi-channel commerce strategies for Accenture clients including leading the team performing rigorous analysis to identify potential value creating opportunities, creating the business case and developing the requirements to implement the strategy
Be a thought-leader in Sales & Commerce Industry challenges, trends, solutions, economics and related qualitative & quantitative aspects, and help Industry Leads in creation of a digital value architecture
Develop requirements to ensure that the Sales & Commerce vision and recommendations translate to (and leverage) Accenture assets, products and services
Define high level enterprise digital architectures and applying digital commerce best practices to support strategy recommendations
Lead client assessment portion of strategy engagements, develop cohesive conclusions and present key findings at the executive level
Implement change-management initiatives that drive adoption, ease implementation, and position Sales & Commerce solutions for long-term success
Manage and coach junior team members, and continue to grow your own expertise to help Accenture maintain its thought-leadership position
Be ready to rack up those air miles with frequent travel to client sites
Here’s What You Need:
At least 7 years of experience responsibilities including:
Professional services in digital business, eCommerce and Sales consulting to include developing large-scale strategy for global solutions for Fortune 500 clients, including requirements definition and implementation
Working on multiple deals at the same time with multiple clients per week
Client facing experience with demonstrated experience as a pro-active leader
Analyzing an organization’s Sales & Commerce operations to identify customer and employee pain points across all types of touchpoint (online, chat, call center, mobile, retail)
Advising clients on the process and organizational changes needed to improve the Sales & Commerce experiences
Making recommendations for technology solutions to improve the Sales & Commerce experience
Implementing your recommendations with cross-functional stakeholders, including business and technology leaders and frontline employees
Building business cases and calculating ROI on customer strategy initiatives
At least 5 years of experience in a consulting environment
At least 5 years of strategic program experience involving team leadership and project leadership
A Bachelor’s degree
Bonus Points If:
Strategic skills: strong critical thinker, ability to architect solutions, and clearly communicate strategic ideas in a clear, simple manner
Experience designing, developing and implementing Sales and digital processes and ways of working that bring agility to teams, as well as rolling out new organizational capabilities / Knowledge of Sales & Commerce best practices and leading measurements
You’re a pro at experience design across digital and traditional channels
You’re comfortable leading design-thinking workshops with clients and functional stakeholders
You have a cross-industry background in Sales & Commerce
You have experience or background in the following industries:
Chemical & Natural Resources
Consumer Goods & Services
Communications & Media
Join our team, and do extraordinary things!
Our Commitment to You:
Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement. You’ll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects. Opportunities to learn daily through training, assignments, and collaborating with experts across the company. Access to leading-edge technology. Along with a competitive salary, Accenture offers a comprehensive package including generous paid time off, an employee healthcare plan and a competitive 401K program. Learn more about our extensive rewards and benefits: [Register to View]
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