Senior Salesforce Business Analyst (R00065033_San Diego)
Join the largest team of Salesforce certified professionals in the industry and champion innovation, leverage deep and innovative Salesforce expertise and pioneer solutions to help transform the world’s leading organizations and governments.
Ready to solve complex problems? Advance your skills? Deliver next-generation Salesforce solutions?
Now is the perfect time for you to join the Accenture Salesforce team, where you will:
Expand your experience with over 200 intelligent tools across all 12 Salesforce-recognized industries.
Lead in the development and implementation of new Salesforce-based solutions.
Benefit from our long-standing partnership with Salesforce to access the coolest Salesforce technologies, like Lightning, Einstein, and Bolt, so you can put them to meaningful applications at scale.
Join more than 11,800 skilled Salesforce professionals, collaborating across multiple areas to drive enterprise-wide transformational projects on a global scale.
Build new skills and strengthen your expertise with unparalleled training and support—whether you are taking the more than 4,200 unique Salesforce certifications or working towards your Certified Technical Architect (CTA) certification.
Join Accenture and be empowered with innovative tools, continuous learning, and a global community.
The Salesforce Business Analyst is a key member of our Delivery organization in the US. In addition to being responsible for business analyses, the BA would work directly with the project team and clients gathering requirements to analyze, design and/or implement technology best practice business changes. They work with senior members of the team ensuring the successful delivery of [Register to View] implementation. They should have solid functional and/or industry knowledge, as well as Salesforce products such as Sales Cloud, Service Cloud and Marketing Cloud. They enhance Accenture’s marketplace reputation. Our clients are world leading organizations that are/have selected [Register to View] to advance their business and the Consultant is an essential team member inside the organization.
For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.
Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from several infectious disease experts
Typical Day Snapshot
Work with Delivery Lead/Project Manager to maintain and coordinate communication with the customer/client throughout each project.
Work with the project team to gather the business and functional requirements, by scoping, defining, and prioritizing requirements.
Mapping functional requirements to [Register to View] features and functionality.
Understand and document requirements for configuring, testing, and launching our CRM solution.
Understand CRM requirements and Identify product requirements for future enhancements.
Critically evaluate information gathered from multiple sources, reconcile inconsistency, and break down high-level information into details.
Work with Architects and Developers to transform new requirements into [Register to View] design and implementation.
Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications with Salesforce Administrator and functional managers to create training materials and documentation for [Register to View] users and help train new end users on [Register to View] and related applications.
Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List views, Assignment/Auto Response/Escalation, Workflows & Approvals, and Process Builder.
Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.
Supports PM with project updates, scheduling, invoicing, etc.
Minimum of 2 years’ Business Analysis experience.
Minimum of 2 years as a Salesforce administrator or Salesforce App Builder.
Minimum of 2 years’ Experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation
Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years’ work experience)
Experience working with sandbox and production environments to manage the distribution of system functional or process changes.
As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $90,288 - $148,900 and [Register to View]
Equal Employment Opportunity Statement
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the [Register to View] .
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