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Job Details


BMO Harris Bank

Associate Director - Test Execution (R220002913_Naperville)

Business and Financial Operations

All

Yearly

Full Time

No

Naperville, Illinois, United States

Address:

1200 E. Warrenville Road

Job Family Group:

Business Management

Executes testing to provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvement insights. Executes testing, monitoring and operational activities of various complexity based on assigned portfolio ensuring adherences to established service levels and standards.

  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
  • Ensures alignment between values and behaviour that fosters diversity and inclusion.
  • Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
  • Attracts, retains, and enables the career development of top talent.
  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
  • Acts as a subject matter expert on relevant regulations and policies.
  • Influences and negotiates to achieve business objectives.
  • Identifies emerging issues and trends to inform decision-making.
  • Provides advice and guidance on control effectiveness, program compliance and issue descriptions.
  • Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
  • Helps determine business priorities and best sequence for execution of business/group strategy.
  • Conducts independent analysis and assessment to resolve strategic issues.
  • Acts as the prime subject matter expert for internal stakeholders.
  • Builds effective relationships with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
  • Analyzes data and information to provide insights and recommendations.
  • Provides clear communication and leadership for the testing team and cascade to different levels.
  • Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
  • Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
  • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
  • Plans, leads & implements all applicable testing programs ensuring consistent, high quality practices/work and the achievement of business results.
  • Manages testing execution resource planning and strategy.
  • Works with partners for process consistency across execution teams.
  • Provides guidelines and vision to assess and adapt current testing programs and develops new operational testing capabilities to ensure ongoing efficient & effective delivery.
  • Provides input into the planning and implementation of operational programs.
  • Executes identified test programs for a variety of specializations to support effective testing & monitoring of controls within business groups and across the Bank.
  • Understands the business/group strategy and develops and maintains knowledge of end to end processes.
  • Develops knowledge related to program and/or area of specialty.
  • Develops and maintains effective relationships with internal & external business partners/stakeholders to execute work and fulfill service delivery expectations.
  • Participates in planning and implementation of operational testing programs and executes within required service level agreements and standards.
  • Executes work to ensure timely, accurate, and efficient service delivery.
  • Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.
  • Analyzes root causes of any errors discovered to provide for effective communication of issues to appropriate parties.
  • Creates and maintains adequate testing support documentation such as workpapers, testing reports, etc. to support the results of reviews including the write-up of findings/issues for reporting.
  • Provides ongoing support to the continuous improvement process of the business unit.
  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
  • Implements changes in response to shifting trends.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Expert understanding of business/group challenges and networks with industry contacts to gather and identify competitive insights and best practices, integrating into BMO’s practices.
  • Seasoned professional with a combination of education, experience and industry knowledge.
  • Verbal & written communication skills - In-depth / Expert.
  • Analytical and problem solving skills - In-depth / Expert.
  • Influence skills - In-depth / Expert.
  • Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
  • Able to manage ambiguity.
  • Data driven decision making - In-depth / Expert.

We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at [Register to View] .

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.