Engineer, Enterprise Productivity
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Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.Job Description
The Engineer in Enterprise Productivity will be responsible for overseeing, managing and securing the entire Google Workspace platform. This role will have a strong emphasis in implementing strategic enhancements and improvements to the platform in an effort to drive adoption and efficiency for our end users. This will include representing NYT in strategic discussions on Google Workspace with our Google team. This also includes troubleshooting for escalated issues, management of existing and new projects as well as providing written documentation and communication of new features and functionality. Along with being the primary Google Workspace admin, other responsibilities will include evaluating, consolidating, deploying, and supporting new or existing technology tools and processes in an effort to promote collaboration and increase productivity for our employees. The ideal candidate should be a self-starter with the ability to work both independently and in a collaborative team environment.
Responsible for project implementation and support of all Google Workspace related technologies
Be a technical point of contact when it comes to testing, planning and rolling out new features and updates to Google Workspace, Slack and other existing and new platforms
Evaluate usage of current SaaS products to identify and execute on improvements including security, feature sets, usability, and cost control
Contribute to creation or modification of a framework for evaluating, selecting, and deploying new SaaS apps within our infrastructure
Work cross-functionally with other teams and stakeholders to help define initiatives and plan out the implementation of tools and processes
Develop materials or programs for training and evangelizing our preferred SaaS app solutions.
Provide documentation and knowledge transfer to other teams and team members
Minimum 5 years of experience configuring, supporting and administering enterprise-wide SaaS solutions
Demonstrated ability to triage and resolve complex situations, including tools that they are not familiar with
Deep understanding of IdP, SCIM and API integrations and have some ability to create scripts and lightweight code
Strong interpersonal and oral/written communication skills. Ability to communicate complex information to a variety of audiences who have different levels of experience and knowledge.
A problem solver with a passion for identifying and owning projects that solve manual work not only for IT but across the organization.
Google Workspace Certified Administrator (preferred)
Project Management experience (preferred)
The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.