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Job Details

Meta (formerly known as Facebook)

Manager, Commerce Operations Launch Management (a1K2K000008TcT7UAK)

Computer and Mathematical




Seattle, Washington, United States

Commerce Operations, Risk & Payment (“CORP”) is a rapidly growing team within our Global Operations function. It’s mission is to build and deliver operations to provide the integrity, experience, and support for Commerce users across Meta’s Family of Apps. We’re growing this team to develop new operation capabilities to support Meta’s growing Commerce products, and are looking for people with both the passion and ability to build new operational teams which focus on user needs. We partner closely with several cross-functional teams, including product, engineering, and integrity, to ensure high quality and safe experiences for both people and businesses across Meta’s Family of App. Successful candidates for this team are adaptable, creative, have a bias toward action, aren't afraid of being wrong, and can successfully work across various teams & countries. They have high EQ and are able to support a high performing team of program managers in achieving team goals and removing roadblocks.Our Launch Management team is responsible for building and coordinating an operations strategy for new features that are leveraging commerce at Meta. We partner with multiple teams including Product, Engineering, Ops, Analytics, Legal, Policy, and Finance to ensure new products successfully launch and succeed.

Required SkillsManager, Commerce Operations Launch Management Responsibilities:
  • Lead and enable a high-performing team of program managers to deliver on goals
  • Provide mentorship, guidance, and career development to members of your team while removing roadblocks to enable them to do their best work
  • Drive team strategy, goal setting, overall performance, work with direct reports on strategies for executing, measuring progress and sharing results
  • Establish and grow solid cross-functional relationships with Product, Engineering, Policy, Legal, Operations, and Data Science that will help set their team up for success
  • Provide thought leadership on subjects cutting across the organization and manage stakeholders
  • Provide management guidance and coaching on performance
  • Continually help drive team efficiencies through operational rhythms and processes
  • Actively contribute to recruiting efforts and growth of the larger Commerce Operations team
Minumum QualificationMinimum Qualifications:
  • 2+ years of people management or mentorship experience
  • 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience within Facebook or in technology companies
Preferred QualificationPreferred Qualifications:
  • BA/BS degree
  • Advanced degree (MS/MA/MBA)
  • Experience influencing across functional boundaries and/or globally
  • Demonstrated experience to follow-through on execution and procure necessary resources to remove roadblocks for the team
  • Experience to manage strategic as well as operational projects with operations and product teams
  • Experience resolving and communicating about issues with both technical and non-technical audiences

(Colorado only*) Estimated salary of $142,000/year + bonus + equity + benefits *Note: Disclosure as required by sb19-085(8-5-20)

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [Register to View]