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Job Details

Texas Instruments

Network Operations and Support Engineer (210004L1_Richardson)

Computer and Mathematical




Richardson, Texas, United States

About TI
Texas Instruments Incorporated (TI) is a global semiconductor design and manufacturing company that develops analog ICs and embedded processors. By employing the world’s brightest minds, TI creates innovations that shape the future of technology. TI is helping about 100,000 customers transform the future, today. We’re committed to building a better future – from the responsible manufacturing of our semiconductors, to caring for our employees, to giving back inside our communities and developing great minds. Put your talent to work with us – change the world, love your job!

About the Job
Texas Instruments (TI) is looking for a Network Operations and Support Engineer. At TI, our Network Operations and Support Engineer provides support for corporate internal, DMZ, WAN data networks, and Supervisory Control And Data Acquisition (SCADA) networks. This includes support via triage and troubleshooting related to break/fix activities, daily network administration, best practice reviews and ensuring policy adherence.

Responsibilities include:

  • Working assignments assisting network engineering and industrial controls teams
  • Project support activities
  • Innovation for improving reliability, availability, and operation effectiveness of the networks
  • Servicing problem tickets as assigned to the Network Operations teams
  • Participation in on-call rotation for escalations, triage, and support of critical environments
  • Some after-hours and/or weekend support duties as scheduled or deemed necessary

Minimum Requirements:

  • Minimum BS in MIS/CIS, Computer Science, Computer Engineering, Information Technology, Information Systems or a related field
  • Minimum cumulative 3.0 GPA

Preferred Qualifications:

  • Network experience desired
  • Current CCNA certification preferred
  • Familiarity with IP Networks, Routing Protocols, IP Addressing and Subnetting
    • Knowledge of Industrial Ethernet technologies desirable
  • Experience with network automation and/or software-defined constructs is desirable
  • Experience with operating and/or interacting with alerting and monitoring systems desirable
  • Experience configuring and/or troubleshooting network routers and switches desirable
  • Familiarity with data capture and decode/analysis is desirable
  • Experience with operating a ticketing system, including communication with both requestors, customers, other network support teams, and peers preferred
  • Must be a self-starter and able to set correct priorities with little oversight
  • Ability to travel to North American locations either for planned work or break/fix
  • Experience in working effectively with cross-functional teams located globally preferred

Texas Instruments will not sponsor job applicants for visas or work authorization for this position.

Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.

If you are interested in this position, please apply to this requisition.