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Job Details


CDW

Dell Client Partner Specialist

Computer and Mathematical

All

No

Chicago, Illinois, United States

The CDW Partner Specialist position is the first level of support for CDW Account Managers and/or the CDW Category Team. This role executes on partner programs and evangelizes partner offerings in terms of portfolio and solutions to Account Managers. The Specialist will have direct day-to-day contact with the sales force and is also responsible for educating Account Managers on the technologies, programs and resources available to them.

Key Areas of Reponsibility

  • Point of contact for Account Managers in effectively and accurately assisting with technical or program questions.
  • Leverage CDW systems and processes to assist Account Managers in providing solutions to their customers.
  • Identify ways to increase partner profitability through program utilization and solution selling.
  • Achieve assigned revenue and profit goals that align to company objectives.
  • Assist partners to execute to the mutually agreed upon strategies between the partner and CDW through sales awareness activities.
  • Educate Account Managers on the products and resources to help them become as self-sufficient as possible.
  • Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers.
  • Completion of monthly scorecard tracking sales interactions.
  • Obtain relevant industry and/or partner certifications and attend approved outside trainings.
  • Provide feedback to CDW Product Management & Purchasing concerning stocking levels and sales trends/feedback.
  • Adhere to ethical and fair business practices, following the CDW Way Principles
  • Maintain effective communications with all stakeholders
  • Participate in annual performance review and talent review processes.
  • Maintain expense expectations.
  • Travel as needed.
  • Other special projects upon request.

Education and/or Experience Qualifications

  • Bachelor’s Degree or 3 years’ experience in sales or marketing

Required Qualificaitons

  • Ability to communicate effectively and in a constructive manner with management, peers and coworkers.
  • Strong passion for learning and teaching others.
  • Demonstrated group presentations skills
  • Motivated and self starting.
  • Ability to think creatively and develop proactive ideas to grow sales.
  • Strong problem solving skills
  • Ability to focus on certain areas of technology driven by partner focus or company technology objectives.
  • Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed.

Preferred Qualifications

  • Experience in technology sales or marketing.
  • Relevant industry or partner technical certifications.

COVID-19 Update:

CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation. Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.