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Job Details

BAE Systems

JIRA Administrator (79644BR)




Full Time


Arlington, Virginia, United States


  • Install, configure and maintain Atlassian JIRA/Confluence
  • Migrate incidents and workflows from multiple existing tools to JIRA
  • Collaborate with quality assurance, technical teams, and management to implement systems features that enable Agile software delivery
  • Recommend and design standard and custom JIRA workflows
  • Install, manage and support various development tools, testing tools and monitoring tools
  • Plan, evaluate, deploy, operate and maintain tools to suit the expanding user-base
  • Provide training to technical and non-technical teams to use Atlassian tools
  • Investigate, troubleshoot and fix issues related to development, applications, application servers
  • Recommend and set up Atlassian Plugins
  • Adhere to industry best practices, processes, and metrics standards
  • Document standards, guidelines and standard operating procedures for admins/users of the system
  • Set access permissions for JIRA projects spaces.
  • Develop and maintain project plans and action item lists and conduct regular customer status meetings to keep projects and actions on track with dates and owners
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
  • Experienced level Atlassian tool administration knowledge on JIRA.
  • Ability to construct custom dashboards using various filter types in JIRA.
  • In-depth knowledge and experience with day-to-day JIRA administration functionality
  • Ad-Hoc report creation and distribution
USMS Required Education, Experience, & Skills Desired Skills, Experience, & Certifications
  • Bachelor's degree in related field.
  • Excellent verbal, written and customer service skills.
  • 7-10 years of related experience
  • Manage multiple responsibilities with tight deadlines.
  • Ability to write custom JQL (Jira Query Language).
  • Perform basic Linux and Windows Server administration tasks.
  • MUST have experience with enterprise installation on an AWS platform
  • Experience with administering and developing software team solutions on Atlassian tools especially JIRA and Confluence
  • Experience designing content management and data taxonomies
  • Experience configuring JIRA modules and selecting useful add-ons
  • Excellent understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.
  • Demonstrated experience in writing scripts
  • Excellent oral and written communication skills
  • Ability to adapt quickly to an existing, complex environment
  • Must have experience with configuring plugins such as big bucket, Email issue, HTML for Confluence, Jira Misc Workflow Extensions, ScriptRunner for Jira.
  • Ability to work in multi-vendor environment supporting large number of users.
  • Deep understanding of Agile and DevSecOps practices and toolsets
  • Must have enterprise-level Agile and organizational change management experience
  • Demonstrated experience with Scrum, Kanban, and Scaled Agile Frameworks (SAFe)
  • SAFe Program Consultant (SPC) certification or Certified Scrum Trainer (CST) Certification preferred
About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

At BAE Systems, we celebrate the array of skills, experiences, and perspectives our employees bring to the table. For us, differences are a source of strength. We’re laser-focused on high performance, and we work hard every day to nurture an inclusive culture where all employees can innovate and thrive. Here, you will not only build your career, but you will also enjoy work-life balance, uncover new experiences, and collaborate with passionate colleagues.