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Job Details


BAE Systems

Solarwinds Engineer

Defense

All

Full Time

On Site

No

Columbia, South Carolina, United States

Job Description

  • Analyzing requirements, designing, implementing, and maintaining enterprise monitoring tools and the supporting infrastructure
  • Developing and implementing custom Solarwinds dashboards and alerts to meet the requirements of the application teams, customers, and other support teams
  • Defining, creating, and maintaining processes required to monitor environments to ensure a proactive approach to addressing alerts or problems
  • Defining and maintaining monitoring products and component standards for monitoring capabilities to deliver a flexible, scalable, secure, reliable, resilient, and cost-effective set of data center and cloud monitoring services
  • Working with application teams, customers, and other support teams to coordinate and facilitate incident triage and timely resolution of production monitoring issues
  • Managing incidents and service requests to ensure a resolution in a timely and efficient manner
  • Providing application support for various server processes, web availability, and response times
  • Developing standard operating procedures and user guides for the enterprise monitoring solutions
  • Identifying and developing ways to improve and automate monitoring to gain operational efficiencies and improve responsiveness
  • Troubleshooting errors and configuration issues on all Solarwinds monitoring services
  • Analyzing requirements, designing, implementing, and maintaining enterprise monitoring tools and the supporting infrastructure
  • Developing and implementing custom Solarwinds dashboards and alerts to meet the requirements of the application teams, customers, and other support teams
  • Defining, creating, and maintaining processes required to monitor environments to ensure a proactive approach to addressing alerts or problems
  • Defining and maintaining monitoring products and component standards for monitoring capabilities to deliver a flexible, scalable, secure, reliable, resilient, and cost-effective set of data center and cloud monitoring services
  • Working with application teams, customers, and other support teams to coordinate and facilitate incident triage and timely resolution of production monitoring issues
  • Managing incidents and service requests to ensure a resolution in a timely and efficient manner
  • Providing application support for various server processes, web availability, and response times
  • Developing standard operating procedures and user guides for the enterprise monitoring solutions
  • Identifying and developing ways to improve and automate monitoring to gain operational efficiencies and improve responsiveness
  • Troubleshooting errors and configuration issues on all Solarwinds monitoring service
Required Education, Experience, & Skills
  • 5+ years of experience working in 1000+ node enterprise network environments
  • 5+ years of experience in SolarWinds monitoring
  • 5+ years of experience on multiple OS platforms
  • Experience with monitoring cloud environments and VMware virtualization technologies
  • Familiarity with Microsoft, UNIX, and Linux server OS
  • Good working knowledge of Active Directory, GPOs, DNS, and other Windows core services
  • Ability to learn new products and technologies
  • Ability to develop standard operating procedures and project documentation
  • Ability to research solutions for various business needs and technical problems; this includes evaluating alternatives and providing recommendations
  • Excellent communication skills to explain technical information and requirements effectively to others both orally and in writing
  • Familiarity with principles and practices of system configuration and change management
Preferred Education, Experience, & Skills
  • Certifications: Solarwinds Certified Professional (SCP)
  • 2+ years of experience in scripting development
  • Experience with Solarwinds integration with other monitoring services
  • Interpersonal skills include the ability to collaborate effectively, self-awareness, and excellent written and oral communications
  • Experience with IT service management best practices such as change, problem, incident, configuration, and service level management is strongly preferred
  • Experience with the following Solarwinds modules:
SolarWinds Network Performance Monitor - NPM
SolarWinds Network Configuration Manager - NCM
SolarWinds NetFlow Traffic Analyzer - NTA
SolarWinds VoIP and Network Quality Manager IP SLA X, IP Phone X - VNQM
SolarWinds IP Address Manager - IPAM
SolarWinds Server & Application Monitor - SAM
  • Customer scripting experience for producing synthetic application transaction
  • Experience with automating monitoring VMware Horizon
About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.