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Job Details


Sr Technology Architect -Salesforce



Full Time

On Site


Edison, New Jersey, United States

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG. With our reimagined workplace, we recognize the importance of flexibility in terms of when and where employees perform their jobs. And many of our jobs do not require you to live in the tristate area.

Consistent with our core commitment of safety, PSEG has made the decision to require all new hires to be fully COVID-19 vaccinated as a condition of hire. "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a disability can request a reasonable accommodation.

Job Summary

This Senior Technology Architect is a direct report to the Group Product Manager with deep understanding of business goals, business processes and technology architecture. The Technology Architect works to conceptualize and assemble architecture designs to ensure that business needs are met through architecture compatible with existing architectures, while improving business performance, facilitate user adoption and optimizing cost. The architect partners with product owner(s), technology engineers, enterprise architects, business analysts and group product managers to define technical requirements and translating those requirements, along with business requirements, into an architectural blueprint that integrates applications, systems, platforms and infrastructure to achieve business objectives. The defined architecture(s) will consider and support regulatory requirements and policies.

Please note this position is hybrid, comprised of remote and in office work. PSEG reserves the right to amend the hybrid model at any time.

Job Responsibilities

Business outcome and objective definition and documentation:
• Partners and collaborates with all stakeholders to understand and translate goals and objectives into architecture, roadmaps and capability models. Reconcile different perspectives and drive toward consensus.
• Engage with implementation teams to encourage and promote use of existing models, methods, services and other artifacts and capabilities resulting in increased speed of technology solution delivery, making such delivery more predictable and increasing the overall re-use of technology components.
• Act as a bridge among various parties during implementation of architecture components and their integration
• Architecture definition, documentation and implementation:
• Looks across applications, infrastructure, technology components and data to when developing roadmaps and capability models that outline how technology solutions are and will be structured
• Creates and maintains reusable artifacts and patterns. Harvests artifacts across initiatives to extend the library of reusable artifacts and patterns or to enhance the existing reusable artifacts
• Develops policies, standards, guidelines, procedures and metrics that measure architectural quality and business outcomes
• Ensures compatibility with existing solutions infrastructure, services and strategic requirements
• Communicates the objectives and business outcomes of the technology architecture and the associated use cases in which the organization will derive the most value
• Construction of architecture roadmaps, identifying and securing the associated required investments

Specific responsibilities include:
• Analyzes end-user needs and designs, configures, develops and tests technology solutions to satisfy demand. Performs build versus buy analysis for business demand. Partners with business analysts to translate business requirements to technology solution requirements.
• Evaluates existing technology solutions and platforms and provides recommendations for improving technology performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of needed modifications.
• Collaborates with all stakeholders such as enterprise architects, software development, operations, cybersecurity and infrastructure to integrate applications and hardware.
• Ensures that the design and technology solution implementation meets security and QA standards. Suggests fixes to issues by doing a thorough analysis of root cause and impact of any defect(s).
• Provides support toward resolution of escalated support tickets. Applies operation break fixes and performs other proactive maintenance activities until permanent solutions can be implemented. Supports and participates in the solution deployment process for new functionality/ subsystems/modules, upgrades, updates and fixes to the production environment.
• Makes solutions production-ready by following the standard change management processes, completing required forms, following procedures, completing version control documents, etc.

Job Specific Qualifications

Required Education and Experience:
• Bachelor’s degree in Computer Science or a related field
• Minimum 6 years of professional technology solution engineering or related experience

Required Competencies:
• Experience in configuration, development and maintenance of Salesforce solutions related to Service Cloud, preferably Field Service.
• Software Engineering skills with [Register to View] platform (Apex, VisualForce, SOQL) and experience developing Lightning Components, Apex classes, Controller classes, Apex Triggers and Visualforce Pages.
• Experience with web services (REST & SOAP, JSON & XML, etc.)
• Experience with production support of mission critical technology solutions
• Experience documenting technical solutions or business and system process flow techniques using applicable methods such as engineering drawings, UML (e.g. Use Case Diagrams, Activity Diagrams, Entity Relationship Diagrams) etc..
• Demonstrated understanding of projects from the perspective of client/user, business, cyber security and technology day to day operations.
• Strong analytical ability, excellent problem solving skills, and ability to learn new technical concepts.
• Strong oral and written communication skills, and good facilitation skills
• Ability to foster working relationships with Client departments, IT Management and Software Service Providers
• Understanding of technology architecture, technology platforms and ability to explain technical concepts to the business users in the context of business requirements.
• Ability to define metrics that measure success of the technology solution in addressing business and technical requirements as well as achieving the desired outcomes.

Desired Qualifications:
• Graduate degree or MBA
• Salesforce Developer or Salesforce Architect certification

Minimum Years of Experience
6 years of experience
Bachelors in Computer Science or Information Technology
None Noted

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.


If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information. If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

This site ( is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through emPower which can be accessed through [Register to View] by clicking on the emPower icon, then selecting careers.


PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call [Register to View] or email [Register to View] If you need to request a reasonable accommodation to perform the essential functions of the job, email [Register to View]

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