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*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Plymouth, MI 48170, USA Req #9841 Monday, April 8, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. The PCA Plymouth Plant is a completely integrated state of the art manufacturer capable of producing 2.2 million square feet of corrugated shipping containers per day. We are PCA's only operation capable of producing a triple-wall bulk container. We operate 24 hours per day, 5 days a week and employ over 95 people in the Metro Detroit area, We are seeking applicants for Temporary Summer Student Labor Pool Positions (6) at our Plymouth MI facility Responsibilities: Individuals hired will be working in doing miscellaneous hand labor...folding, taping, belly banding, general cleaning in the finishing area of the plant. This may include working any of the three shifts Basic Qualifications: Candidates must have competed their first year of post-secondary education or have graduated high school and be enrolled in college in the fall. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Interested candidates must apply at www.packagingcorp.com/employment. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

public

SUMMER STUDENT LABOR~TTX99~5204

930 Pleasant Valley Rd, Harrisonburg, VA 22801, USA Req #9845 Monday, April 8, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Operate a forklift safely and efficiently. Operates wrapping equipment when necessary. Keeps stock and materials in orderly fashion. Documents materials unloaded and taken off trucks. Responsible for pulling job for production, inbound forms, inventory tags and counts on materials received or shipped. Assists other shipping and receiving material handlers to balance the workload, organize warehouses, and perform general cleaning. Follows rules and procedures relative to the safe and efficient operation of the forklift, also including reporting any missing, broken, bent or worn parts of fork lift to supervisor and/or maintenance. Alert to any obvious defects of incoming material. Adheres to all safety and work rules, company policies and procedures. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. BASIC QUALIFICATIONS: High school diploma/GED. 6+ month's prior experience operating a forklift. Ability and willingness to work overtime on short notice, both during the week and weekends. Ability to work in manufacturing environment, with varying temperatures based on season, around machinery, and heavy forklift traffic. Ability to obtain and maintain PCA certified forklift license. Must be authorized to work in the U.S. KNOWLEDGE, SKILLS & ABILITIES: Ability to work in a fast paced environment and handle multiple requests simultaneously. Ability to work independently and within a team, effectively communicating with members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

FORK LIFT OPERATOR

Trenton, IL 62293, USA Req #9727 Monday, April 8, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. PRINCIPLE ACCOUNTABILITIES: Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing. Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts. Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints. Maintain organized customer files. Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed. Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end. BASIC REQUIREMENTS: Education equivalent to high school diploma required. Two (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook. PREFERRED REQUIREMENTS: Associates degree or college business coursework. Previous experience using automated order entry system. Previous experience in the manufacturing sector, containerboard and corrugated packaging industry. KNOWLEDGE, SKILLS & ABILITIES: Strong attention to meeting and exceeding customer expectations. The ability to network and build relationships with individuals of various experience and corporate positions. Strong active listening and evaluating skills. Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports. Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously. Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone. Strong organizational skills with the ability to handle numerous details, deadlines, and requests. Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers. Able to work flexible hours or overtime as needed. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

CUSTOMER SERVICE REP~S2260A~7373

Wallula, WA, USA Req #9847 Monday, April 8, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Pay rate: $24.68/hr This position is responsible for keeping all tractor-trailers in proper operating condition and for keeping down time" to a minimum as a result of any malfunction. Responsibilities include: Lubing and greasing Changing coolant, oil and filter Repairing and replacing lights General inspection of equipment Changing fittings Inspecting and replacing bearings Repairing electrical problems, air leaks and ABS systems Test drive equipment and taking trucks/trailers to repair shop as needed Other duties as necessary. May do some diagnostic work with supervision. The successful candidate will be dependable, safety conscious, have consistent on-time performance, strong customer service skills, and the ability to follow instructions. Basic Qualifications : Must have a high school diploma or GED 1+ yrs. experience in truck/trailer repair and maintenance. Must have own hand tools. Preferred Qualifications: Class A Commercial Driver's License (CDL) All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Mechanic

Morganton, NC 28655, USA Req #9848 Monday, April 8, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Responsibilities: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. Basic Qualifications: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first and second shift. Must have a good attendance record. Must be authorized to work in the U.S. Preferred Qualifications: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. Knowledge, Skills & Abilities: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL UTILITY~DR0114~5204

Salt Lake City, UT 84104, USA Req #9838 Monday, April 8, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Position Summary: Human Resources Representative is responsible for providing administrative and human resource generalist support to the manufacturing facility ensuring effective application of all human resource activities. Dimensions: This position provides full employment cycle support to three manufacturing plants in the Salt Lake Valley. Our Salt Lake City facilities employee approximately 400 people in total. Responsible for the recruiting/hiring process and orientation of hourly and salaried employees and the day-to-day administration of maintaining employee files for both hourly and salaried employees and ensuring adherence to Company policies and government requirements with regard to the employment process. Principle Accountabilities: <ul> <li> Plans and coordinates the recruiting and selection process for new hourly and salaried employees </li> <li> Coordinates the administrative aspects of human resource activities such as performance appraisals, personnel requisitions, job descriptions, new hire process and leaves of absence </li> <li> Plans, coordinates and implements new hire employee orientation process for all newly hired employees </li> <li> Maintains department files including personnel, medical, family leave and workers' compensation files and enters electronic employee data into the Human Resource Management System </li> <li> Serves as the plant's FMLA coordinator and a point of contact for all leaves of absence that could be covered by disability and/or FMLA </li> <li> Acts as a benefits representative and assisting employees with questions, problems, issues that may arise related to benefits </li> <li> Knows and follows policies and procedures of the company, shares information that would benefit other members of the team, and finds ways to improve the delivery of service to our customers </li> </ul> Basic Qualifications <ul> <li> Bachelor's Degree in Human Resources OR two (2) years of relevant Human Resources experience </li> <li> Strong communication and interpersonal skills. Capable of effectively communicating with management and hourly personnel </li> <li> Strong working knowledge of PC applications including Word, Excel, and Outlook </li> <li> Demonstrable leadership behaviors </li> <li> Strong understanding of broad-range HR issues </li> </ul> Preferred Qualifications <ul> <li> Two (2) to four (4) years previous human resources-related experience in the manufacturing industry, demonstrating knowledge and understanding of employee relations, workers' compensation administration, employee orientation / training on human resource matters </li> <li> Experience with HRIS software </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. #LI-HS1

HR Representative

Grand Rapids, MI, USA Req #20026 Tuesday, May 7, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Position Summary: The Human Resources Manager is responsible for managing and implementing all Human Resources policies and programs at 5 Michigan plant locations. Responsible for all areas of human resources including recruitment, on-boarding, employee relations, staffing, training, labor relations, EEO/AAP compliance, and employee development and advancement. Plant Locations include: Grand Rapids, MI Grandville, MI Kalamazoo, MI Plymouth, MI Edmore, MI Dimensions: This position provides full employment cycle support to 5 plants with a population of approximately 700 hourly and salaried employees. Employees at plants may be participants of a union(s). Responsible for hiring process and orientation of salaried employees and the day-to-day administration of maintaining employee files for both hourly and salaried and ensuring adherence to Company policies and government requirements with regard to the employment process. Principle Accountabilities: <ul> <li> Provides guidance to plant management in the development & administration of sound HR/Personnel policies that in line with corporate HR direction, legally viable, conducive to good employee-management relations, and result in the accomplishment of plant and HR objectives </li> <li> Assists with the development, oversight and maintenance of the human resources budget including working closely with management to strike a balance between controlling costs and investing in employee growth to meet business objectives </li> <li> Oversees all plant recruiting and staffing activities related to the recruiting, selection, and hiring of talent including partnering with managers to understand their hiring needs, assisting in preparing personnel requisitions, performing background and professional screening, building recruitment plans, discussing and recommending candidates, and assist in creating offers for candidates. </li> <li> Maintain applicant tracking on all candidates and coordinates with hiring managers to ensure data integrity. </li> <li> Conducts new employee orientations and processes hiring-related paperwork to ensure its compliancy with the Federal Contractor Program. </li> <li> Prepares documentation, communication, and reporting related to employment lifecycle of employees including changes to job title, salary, supervisor, exemption or hourly status changes, promotions/demotions, employee classifications, exit interviews, and employee separations </li> <li> Participates in the development of the agenda for labor contract negotiations and serves as a resource for fair interpretation of contract language, plant rules and regulations, grievance response and disciplinary actions </li> <li> Serves as a point of contact for disgruntled employees to handles employee relations issues including performance counseling, harassment complaints, investigations, supervisory coaching, scheduling arbitration, and all terminations, works with the employee(s) and management to resolve issues and keeps Area Human Resources Manager informed of any situations that may result in legal issues for the Company. </li> <li> Stays abreast of Human Resource developments and changes to employment laws and regulations as well as changes to the corporate HR policy to effectively interpret, administer, and train upon policies within the plant. </li> <li> Acts as a benefits representative, assisting employees with questions, problems, issues that may arise related to benefits. </li> <li> Performs liaison activities to respond to and monitor all workers' compensation cases and unemployment claims. </li> <li> Coordinate training efforts, develop and promote career development efforts, Provide employee meetings and activities Participate in public affairs. </li> <li> Provides counsel, training, implementation and support to policy areas including to absenteeism management, leaves of absence, workers compensation and safety, training, ISO Quality Systems, benefits administration, Corporate Statement of Business principals, etc. </li> <li> Assists in the implementation of the plant wide compensation program including the coordination of job descriptions, performance appraisal process, and merit/bonus recommendation submission </li> <li> Maintains department files including personnel, medical, family leave and workers' compensation files, inputs employee data into the Human Resource Management System (HRMS) and EHS system. Provides HR and EHS reporting </li> <li> Administers absenteeism policies and serves as a point of contact for Disability Management Associates (DMA) for all leaves of absence that could be covered by disability and/or FMLA. Serves as FMLA coordinator for facility. Processes paperwork and monitors FMLA and short term disability. </li> <li> Assist in development of Company responses to legal issues, including but not limited to unemployment hearings, EEO charges and workers' compensation hearings. </li> <li> Knows and follows policies and procedures of the company, shares information that would benefit other members of the team, and finds ways to improve the delivery of service to our customers. </li> <li> Strives to continually strengthen PCA's business philosophy of meeting needs and exceeding expectations for customers. This includes supporting PCA's Commitment to Service which involves doing what's right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make. </li> </ul> Decision Making: The Human Resources Manager is responsible for the overall human resources function at the facilities and has discretion to provide guidance and direction to management regarding the interpretation of HR policies and processes and recommend appropriate action in circumstances as related to interaction with employees. Interactions with Customers and Contacts The Human Resources Manager develops and maintains positive working relationships with all hiring managers, labor unions, corporate HR and employees within the assigned plant to ensure all HR policies and processes associated with the employment lifecycle are followed. In addition, this individual will develop and maintain positive and professional relationships with all HR related 3rd Party Vendors that support the PCA employment lifecycle. The Human Resources Manager works with PCA Corporate and government agencies on compliance audits. Interacts with supervisors and managers to provide guidance on their timely and consistent application of policies and procedures. Position Requirements <ul> <li> B.S. degree in Human Resources Management, business or related field. Master's degree preferred </li> <li> 8 or more years of HR Generalist experience including 3-5 years in HR Manager Role </li> <li> PHR Certification preferred </li> <li> Demonstrable knowledge and understanding of labor relations, contract administration, workers' compensation administration, employee orientations / training on human resource matters. </li> <li> Must have working knowledge of EEO, FLSA, NLRB, Affirmative Action and OFCCP laws. </li> <li> Proficient user in Microsoft Office Suite and previous experience with applicant tracking systems required. </li> <li> Strong communication, organizational and analytical skills. </li> <li> Exceptional interpersonal skills to build positive relationships within the organization. </li> <li> Ability to interact professionally with a wide variety of people, including employees, management, government officials and business leaders and the ability to counsel and influence management. </li> <li> Ability to act and work independently, exercise good judgement and prioritize to complete a wide variety of projects </li> <li> Ability to work well with all levels of local and corporate personnel and Capable of effectively communicating with management and hourly personnel </li> <li> Ability handle confidential information appropriately </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. #LI-HS1

Human Resources Manager - Multi Site

Huntsville, AL, USA Req #20037 Tuesday, May 7, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Operate a forklift safely and efficiently. Operates wrapping equipment when necessary. Keeps stock and materials in orderly fashion. Documents materials unloaded and taken off trucks. Responsible for pulling job for production, inbound forms, inventory tags and counts on materials received or shipped. Assists other shipping and receiving material handlers to balance the workload, organize warehouses, and perform general cleaning. Follows rules and procedures relative to the safe and efficient operation of the forklift, also including reporting any missing, broken, bent or worn parts of fork lift to supervisor and/or maintenance. Alert to any obvious defects of incoming material. Adheres to all safety and work rules, company policies and procedures. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. BASIC QUALIFICATIONS: High school diploma/GED. 6+ month's prior experience operating a forklift. Ability and willingness to work overtime on short notice, both during the week and weekends. Ability to work in manufacturing environment, with varying temperatures based on season, around machinery, and heavy forklift traffic. Ability to obtain and maintain PCA certified forklift license. Must be authorized to work in the U.S. KNOWLEDGE, SKILLS & ABILITIES: Ability to work in a fast paced environment and handle multiple requests simultaneously. Ability to work independently and within a team, effectively communicating with members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Fork Lift Operator in Shipping Department

Phoenix, AZ, USA Req #20035 Tuesday, May 7, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Plant Accountant is responsible for organizing and coordinating the general accounting activities for the plant. Ensure day-to-day maintenance of a complete and accurate general ledger, prepare basic financial reports, and analyze and report any variances. PRINCIPLE ACCOUNTABILITIES: Ensure accurate and timely monthly, quarterly, and year-end close processes, including the preparation of estimates and accruals. Resolve accounting discrepancies and irregularities. Comply with financial policies and procedures including compliance with PCA's SOX 404 Key Controls. Engage in general accounting activities including the accurate and complete preparation, maintenance, and reconciliation of general ledger accounts and financial reports, such as balance sheets, profit-loss statements, and capital expenditure reports. Develop, maintain, and analyze forecasts, then prepare periodic reports that compare forecasts to actual costs. Follow up on customer accounts including customer credit issuances and collection activity. Ensure the accurate processing of the hourly payroll and related payroll/employee functions. Ensure all payroll transactions comply with company policies, as well as all state and federal requirements. Guide, develop, and train accounting associates including assisting the Plant Controller in supervising the day-to-day activities of the accounting associates. Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Analyze business operations, trends, costs, revenues, financial commitments, and obligations to project future revenues and expenses or to provide advice. BASIC QUALIFICATIONS: Bachelor's degree in accounting or finance or equivalent work experience. Three (3) years of previous work experience in a business office/accounting department with exposure to general ledger, payroll, and/or accounts payable functions. Strong working knowledge of computer systems such as Microsoft Office preferably with exceptional knowledge of Microsoft Excel. Experience with financial systems for invoicing, credit/collections, expense reporting, accounts payable, payroll, and general ledger required. PREFERRED QUALIFICATIONS: Previous experience in the manufacturing sector, containerboard, and corrugated packaging industry. KNOWLEDGE, SKILLS & ABILITIES: Solid understanding and working knowledge of standard financial / accounting procedures, GAAP concepts and principles, and internal control. Strong organizational skills with the ability to handle numerous details, deadlines, and requests. Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently. Strong analytical skills with the ability to handle detail-oriented tasks and review multiple documents and reports. Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes. The ability to network and build relationships with individuals of various experience and corporate positions. Strong listening, evaluating, and organizational skills. Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

ACCOUNTANT-PLANT

Denver, CO, USA Req #20012 Tuesday, May 7, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. PRINCIPLE ACCOUNTABILITIES: Achieves sales goals and executes sales plans within an assigned sales territory and/or account with new or existing business. Responsible for securing and maintaining distribution of products and/or services, providing pricing, negotiating, and maintaining effective sales agreements. Creates, monitors, and revises lead generation plans to ensure a substantive sales opportunity pipeline. Satisfies existing customer needs and expands existing business by fostering and maintaining customer relationships. Coordinates with the design department on the customer's behalf to improve existing design and develops new designs. Reviews opportunities and problems, and the efficiency of existing procedures with sales manager and recommends opportunities for improvements. Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. B ASIC QUALIFICATIONS: Bachelor's Degree and/or 3-5 years of experience in outside sales with a proven record of success. Valid drivers license and good driving record for the last 3 years in order to qualify for a company vehicle or vehicle reimbursement. Excellent written and oral communication skills. Ability to work well under pressure, self-motivated, manage time well, and be committed to their individual and team's success. Ability to use independent judgment in negotiating sales agreements and be able to exercise expertise with difficult or sensitive accounts. PREFERRED QUALIFICATIONS: 3 years of experience in corrugated material or paper sales. PCA is an Equal Opportunity Employer - Veterans/Disabled and all other protected classes. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

SALES REP

173 Tuckerton Rd, Reading, PA 19605, USA Req #20040 Tuesday, May 7, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Maintenance Technician Packaging Corporation of America 173 Tuckerton Road Reading, PA Pay and Benefits Pay Range = $25. - $38.00 based on mechanical and electrical skills and experience. Excellent Benefits Package (Health, Dental, Optometry) 401K Plan 1.5 Pay over 8 hrs. and over 40 1.5 Pay Saturday and Sunday 1.5 Pay Holidays + additional OT over 8 hours on holidays Uniforms Provided PCA provides paid training to help technicians advance through the skill levels and achieve higher pay. Technicians supply their own basic hand tools. PCA provides a tool stipend (or replacement) to help technicians maintain basic hand tools. PCA provides all special and heavy tools. PCA provides Safety shoes and Safety Glass stipends PCA provides Uniforms for Maintenance Technicians Responsibilities This position is based at the PCA Box Plant located in (Reading, PA). This position will perform a variety of maintenance tasks including diagnosing, repairing, rebuilding, or replacing mechanical, electrical, hydraulic, and Pneumatic systems on plant equipment. Technicians work as part of a team to safely perform Preventive Maintenance Activities as well as answer break down calls in a Production Environment. All Maintenance Technician positions are multicraft and training is provided to develop these skills. Basic Qualifications 2+ Years' experience in successfully troubleshooting and repairing industrial machinery. A Technical Degree in the Mechanical or Electrical Trades is a plus. The production schedule is 3 shifts. Maintenance Technicians are placed on shifts according to plant needs and seniority. Opportunities to change shifts are available when organization changes occur or production schedules change. Be Authorized to work in the US. Experience in the Corrugated Packaging or Printing Industry is a plus. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

MAINTENANCE TECHNICIAN

4300 Hwy 55, Golden Valley, MN 55422, USA Req #20039 Tuesday, May 7, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Principle Accountabilities: Set-up rails, print, and die cut section on Flexo accurately in accordance with proper setup techniques. Inspect all dies before and after run to ensure that any necessary repairs are made before the next run. Ensure all bolts for cutting dies are in place and tightly secured. Monitor box quality, including, but not limited to, loose liner, warp, correct size, and print. Check rolls for damage. Maximize the utilization of equipment by operating the machinery at available capacity and speed. Assist Operator, Assistant Operator and Utility with job duties on the machine. Complete necessary reports in an accurate and timely manner, including but not limited to: Production Data Machine Operational Status, Safety Data, Quality Data. Turn in maintenance work orders to supervision for needed repairs. Comply with all company policies and procedures, including safety and maintaining good housekeeping. Adhere to production schedule and make recommendations for optimizing the schedule to meet cost, quality and service goals. Report any unusual scheduling issues to Supervisor. Basic Qualifications: High school diploma/GED. Ability and willingness to work overtime on short notice, both during the week and weekends. Ability to work in manufacturing environment, with varying temperatures. Must be authorized to work in the U.S. Preferred Qualifications: Experience in a packaging or other manufacturing environment. 6 months experience working on a Flexo machine. Knowledge, Skills & Abilities: Ability to work in a fast-paced environment and handle multiple requests simultaneously. Ability to work within a team and effectively communicate with members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

24" Flexo Folder Feeder (Golden Valley, MN)

Marshalltown, IA 50158, USA Req #9902 Tuesday, May 7, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Fabricating Supervisor is responsible for the oversight of machines and personnel associated with finishing activities including folding, gluing, waxing, stripping, and bundling. The Fabricating Supervisor is responsible for managing activities on the assigned shift in an efficient and safe manner. PRINCIPLE ACCOUNTABILITIES: Coordinate activity with the Production Manager and Shift Supervisor to plan and manage shift work orders, ensure quality requirements, and assure an even flow of work through the fabrication department to increase up-time and minimize unscheduled downtime. Schedule work, coordinate production activities, provide direct oversight of employees, approve time records, communicate and implement company policy. Engage in employee development activities, make recommendations on employee hire, promotion, and disciplinary action. Maintain a clean, safe and injury-free work environment by ensuring health and safety procedures are understood and executed by all employees. Conduct employee training on all equipment, protocols, production standards, safety regulations and waste control on an ongoing basis. Ensure completion of departmental operations within guidelines of continuous improvement policies. Supervise efficient operation of equipment including the inspection of materials, products and equipment to detect and/or prevent malfunctions. Analyze fabricating performance, identify opportunities, make recommendations for process and equipment improvement, establish goals and execute strategy. Participate in production meeting and provide updates as needed. Verify the quality of the jobs and investigate any customer complaints regarding finishing quality. BASIC QUALIFICATIONS: High school diploma or GED. 2+ years' of corrugated manufacturing experience. Ability to work flexible hours when needed. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Some college or manufacturing training. Previous supervisory experience with training, teambuilding, performance development, and conflict resolution. KNOWLEDGE, SKILLS & ABILITIES: Working knowledge of standard corrugated and packaging manufacturing concepts, practices, and procedures including continual improvement processes and safety practices. Knowledge of the machinery, methods and procedures in the department under supervision. Working knowledge of manufacturing systems including shop floor software. Strong organizational skills with the ability to handle numerous details, deadlines, and requests. Strong interpersonal skills to effectively lead and communicate with production team and management. Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently. Solid analytical and mechanical ability. Strong verbal and written communication skills. Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

FABRICATING SUPERVISOR

<div> Senior Site Manager, MS Site Management POSITION PROFILE Accountable for daily operations of medium to large team that may include a complex site or/and multiple sites. Ensures contract compliance of contracted services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services through SLA results and client feedback. Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training & development, succession planning, and conducts performance management that includes employee counseling Job Duties and Responsibilities � Responsible to manage daily operations of a medium-large size site while managing a mediumlarge team of direct reports � Prioritizes complex projects while effectively managing multiple and competing priorities. � Fosters an inclusive and high performing team environment in which SLA objectives are met. � Expert knowledge of Ricoh's products and offerings. Consistently consults and displays insights � into strategic and tactical issues by actively seeking input of counterparts in other business units � and businesses. � Improves quality of operations while consistently applying effective implementation and � management of RICOH Service Excellence tools. � Responsible for staffing and performance management of assigned site personnel and assigned � Field Service Representative staff. � Creates and maintains a customer-focused environment with regular end-user feedback and � customer satisfaction surveys, with active Commitment Action Document. � Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and � Deadline standards and compliance, utilizing tools and best practices. � Ensures that location is properly staffed by promoting effective use of internal recruiting and � selection process to attract and hire talent. � Motivates employees and recognizes their accomplishments in a timely manner leveraging the � Ricoh Recognition programs. � Identifies and recommends high performers for succession planning. Responsible for employee � retention, performance management and employee counseling. � Identify training and performance planning targets through the development of assigned staff � through Individual Development Plan Management, along with succession planning, and � mentorship. � Focus is on business retention, customer service, high performing team, and profitable growth. � Able to support, lead and manage team through all phases of Change Management. � Understand complex and detailed processes, seeks ways to improve operational effectiveness, � conducts root cause analysis, and issue resolutions to ensure optimal customer satisfaction. � Identify gaps/scope creep in service delivery and adjust process documentation to work within � the client or Ricoh framework, with support of AOM/ESM or NOM. � Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and � communicating with sales department. � Maintains formal contact with the customer on a daily basis in MS and as needed in BIS. � Clearly communicates job expectations/consequences of direct reports by training, crosstraining, coaching, counseling, directing, evaluating the work and efficiency of subordinates to � increase their work output and work quality. � Acts as a consultant to customer in improving business processes through workflow � enhancements and appropriate services � Collaborates with other leaders, team members, and internal or external customers to � implement a solution or initiative. � Able to support, lead and manage team through all phases of Change Management, with � support of AOM/ESM or NOM. � Suggests, develops, and implements process improvements that increase quality or � productivity. � Completes Monthly Operations Review, site reports and other paperwork as necessary. � Supports QSMs. � Is responsible for creating/conducting site required reporting, customer presentations and � business reviews to ensure alignment with contractual requirements and value add reporting. � Performs other duties as assigned QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires: � High school or GED is required. � 5+ years of work experience in a related field (B2B and/or technical). � Previous 2 years of managerial work experience strongly preferred. � Previous 5 years Customer facing work experience required. � Demonstrated high level knowledge and understanding of technology. � Off 360 proficient user KNOWLEDGE, Skills And Abilities � Strategical facilitator of complex issues � Ability to present to a large-sized group � Complex-Problem Solving Skills � Demonstrates managerial courage � Expert Customer Service skills � Expert Technical aptitude � Expert Written and Verbal Communication skill Working Conditions, MENTAL aND PHYSICAL DEMANDS � Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. � Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction �&bull; prepare, provide and convey diversified information. � Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. � Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Senior Site Manager, MS Site Management

<div> Legal On-Site Services Specialist POSITION PROFILE Provides operations functions in one or all of the following areas within a Legal office/environment: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities �&bull; Runs high volume copy machines and performs binding and finishing work. �&bull; Handle highly sensitive and confidential documents that may be time sensitive �&bull; Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment �&bull; Operate high volume scanners. �&bull; Operate image handling software �&bull; Operate MS Office and Email systems �&bull; Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. �&bull; Maintains records for management reports and inventories of supplies needed. �&bull; Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. �&bull; Calculates charges for jobs performed and maintains some billing logs. �&bull; Responds to and coordinates all service calls required by customer. �&bull; May perform filing duties in conjunction with specific customer requests. �&bull; Delivers completed jobs to pre-determined customer locations within and outside of the site. �&bull; Maintains daily meter and service logs. �&bull; May travel between customer's buildings. �&bull; Answers customer questions regarding status or feasibility of job requests. �&bull; Ensures upkeep of convenience copier areas by keeping neat and well stocked. �&bull; Performs duties related to the shipping and/or receiving of materials. �&bull; Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. �&bull; Uses all copier equipment, calculator, fax machine, postage meter and some PC. �&bull; Performs filing duties, which may include �purging' and archiving old documents. �&bull; Performs duties of scanning, file conversion and file naming �&bull; Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD �&bull; Manage TOC (Table of Contents) �&bull; first page of electronic file �&bull; Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search �&bull; Perform file formatting for printing/Excel files �&bull; Assist with coordinating projects that will be completed off site (BIS or Smart Source) �&bull; Responsible for interacting and providing professional level support to users at various levels, including: legal secretaries, project managers, paralegals, associates and partners �&bull; Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) Typically Required: �&bull; Requires high school diploma, GED, or equivalent work experience. �&bull; Complete Ricoh Legal training within 90 days of hire and maintain any new training requirements �&bull; Some related copy job experience is preferred. �&bull; Minimum of 1 year of experience in the Legal Industry is strongly desired �&bull; Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills �&bull; May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy. �&bull; Demonstrated competency in basic computer skills including proficiency in MS Office Suite. KNOWLEDGE, Skills And Abilities �&bull; Technical aptitude with printers, copy and postage machines and other office equipment �&bull; Good customer service skills �&bull; Good organization skills �&bull; Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow �&bull; Requires knowledge and understanding of shipping/receiving procedures. �&bull; Basis electronics knowledge is preferred. �&bull; Possesses ability to work independently and flexibly to complete projects. �&bull; Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. �&bull; Possesses ability to comprehend instructions concerning mail delivery. �&bull; Possesses troubleshooting and problem solving skills. �&bull; Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. �&bull; Possesses excellent customer relations skills and excellent verbal communication skills Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. �&bull; Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �&bull; prepare, provide and convey diversified information. �&bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. �&bull; Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Legal On-Site Services Specialist

<div> Site Coordinator POSITION PROFILE Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. Job Duties and Responsibilities �&bull; Responsible for daily operations of a mail room, copy center, or scanning facility including �&bull; operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail �&bull; Equipment �&bull; May be responsible for: Courier Services, Reception Services, Switchboard Operations, �&bull; Shipping & Receiving, Delivering and Processing of Mail �&bull; Handles formal contact with the customer, on a daily basis. �&bull; Responsible for effective implementation and management of RICOH Service Excellence �&bull; Programs �&bull; Understands how to operate the required equipment/software efficiently to achieve service level �&bull; agreements. �&bull; Achieves profitability in the area of cost of goods by effectively utilizing company materials and �&bull; supplies. �&bull; May maintain daily routine functions to include creating/completing work orders, contractor �&bull; monitoring, inspections, reporting facility related issues, lending support as required. �&bull; May include interaction with contracted vendors, facility management and occupants. �&bull; May be responsible for office-supply inventory re-ordering. �&bull; May be responsible for Conference room coordination and A/V equipment resource �&bull; management. �&bull; Maintains positive internal working relationships with all department employees by �&bull; communicating in a professional manner. �&bull; Collects and provides data to assigned leadership and customer. May include completing �&bull; monthly reports to customers with support from assigned leadership. �&bull; Ensures financial responsibilities are met. �&bull; Performs other duties as assigned QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires: �&bull; High school or GED is required �&bull; 1+ years of experience in a related field (B2B and/or technical) �&bull; Previous 1+ year Customer facing work experience required �&bull; Demonstrated knowledge and understanding of technolog KNOWLEDGE, Skills And Abilities �&bull; Tactical thought processing �&bull; Ability to present to a small group �&bull; Moderate Problem-Solving Skills �&bull; Basic Customer Service skills �&bull; Basic Technical aptitude �&bull; Basic Written and Verbal Communication skill Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Typically, an office environment with adequate lighting and ventilation, and a normal range of �&bull; temperature and noise level �&bull; Work assignments are diversified. Interpret, comprehend and apply complex material, data and �&bull; instruction �&bull; prepare, provide and convey diversified information �&bull; Some physical effort required. Work may be sedentary, but does require walking, standing, �&bull; bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, �&bull; files and small parts, etc.). �&bull; Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Site Coordinator

Corporate HR Specialist <div> Field Representative I, Business Process Outsourcing, BSS POSITION PROFILE Provides high-speed manual key data entry and verification from incoming hardcopy documents. Provides document classification validation of automatically classified documents. Provides data validation of automatically extracted data from digital documents. Provides redaction validation of automatically applied redaction of digital documents. Provides manual meta-data indexing from digital documents. Provides quality control of documents converted to digital format. Provides check data validation of incoming checks. Provides check batch total reconciliation. Provides check amount account distribution as required by customer. JOB DUTIES AND RESPONSIBILITIES � Responsible for accurate high-speed (15,000 KS per hour) of hardcopy documents into the Unibase Data Entry Software. � Analyze automated document classification exceptions of digital documents and make corrections as necessary. � Analyze automated extracted data exceptions (low confidence level) from data and make corrections as necessary. � Analyze automated redacted data exceptions (low confidence level) from data and make corrections as necessary. � Responsible for manually entering meta-data index information from digital documents. � Analyze digital checks and accompanying coupons/documentation to ensure proper payee, valid check date, and check is signed. Make corrections according to policy and procedures to include generating proper Check Return Letter, if necessary. � Analyze automatically extracted check CAR/LAR amounts and make corrections as necessary. Ensure fiscal control of check batches. � Research and analyze check distributions, as required by customer. � Responsible for comparing hardcopy documents to digitally converted version to ensure customer required quality. � Meets deadlines by working at a quick and steady pace while still maintaining quality/error free work. � Achieves Time Productive statistics by meeting standards established by the BSS BPO manager. � Achieves high level of accuracy by meeting standards established by the BSS BPO manager. � Completes all paperwork in a timely, accurate and legible manner by reading and writing in English. � Must be able to adapt to changing situations and be flexible. � Must be able to perform repetitive work according to set procedures while maintaining quality and production standards. � Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) Typically Required: � High school diploma or equivalent. � Requires minimum of 2 years of related work experience. � Familiarity with personal computers required. KNOWLEDGE, SKILLS AND ABILITIES � Basic knowledge of ten-key and keyboard skills. � Excellent written and communication skills. � Ability to perform analysis and problem solving. � Detailed oriented. � Must be able to work in a team environment by maintaining positive, productive relationships with co-workers, other departments, and management. � Excellent customer service skills. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS � Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature. � Must be able to work in a production facility by adapting to moderate to high noise levels. � Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �&bull; prepare, provide and convey diversified information. � Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Must have ability to left mail trays. � Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. � Work has cyclical stress due to daily goals and deadlines. � Ability to handle multiple tasks simultaneously. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Field Representative I, Business Process Outsourcing, BSS

<div> Site Leader POSITION PROFILE Accountable for the daily operations of small-site and acts as a go to person for a small team by reporting and escalating facility related issues to assigned leadership; assists in maintaining acceptable profit levels and ensures that customer service level expectations are met. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. The Site Leader is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned. Job Duties and Responsibilities <ul> <li>Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mai Equipment</li> <li>May be responsible for: Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Delivering and Processing of Mail.</li> <li>Acts as a go to person for a small team of employees, while assisting with job assignment, scheduling of projects, supervising mandatory break times and by reporting and escalating facility related issues to assigned leadership</li> <li>Is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned.</li> <li>Responsible for training and development of assigned staff</li> <li>Handles formal contact with the customer on a daily basis</li> <li>Responsible for effective implementation and management of RICOH Service Excellence programs.</li> <li>Analyzes problems with minimum guidance, while managing the resolution.</li> <li>Understands contractual Service Level Agreements, tracks progress, and can execute and report compliance and performance improvement measures effectively to customer key contacts.</li> <li>Assists assigned leadership with recruiting, staffing and performance management of site personnel.</li> <li>Maintains positive internal working relationships with all department employees by communicating in a professional manner,</li> <li>Provides training on workflow and machine operations when necessary.</li> <li>Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.</li> <li>Meets quality and deadline standards by the effective use of job scheduling practices.</li> <li>Maintains efficient workflow by holding team members accountable for quality and efficiency of their work.</li> <li>Facilitates resolution of issues concerning pricing, orders-in by interacting and communicating with sales department.</li> <li>Completes site reports and other paperwork on time and accurately.</li> <li>May maintain daily routine functions to include creating/completing work orders, contractor, monitoring, inspections, reporting facility related issues, lending support as required.</li> <li> May include interaction with contracted vendors, facility management and occupants.</li> <li>May be responsible for office supply inventory re-ordering.</li> <li>May be responsible for Conference room coordination and A/V equipment resource management.</li> <li>Completes month-end management report in the absence of Site Manager.</li> <li> Assist the assigned AOM/ESM or NOM with training and development of site personnel.</li> <li>Place requisitions for site products and supplies by utilizing Oracle's iProcurement application.</li> <li>Performs other duties as assigned</li> </ul> QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires:<ul> <li>High school or GED is required.</li> <li>2+ years of experience in a related field (B2B and/or technical).</li> <li>Previous training experience strongly preferred.</li> <li>Previous 2+ years Customer facing work experience required.</li> <li>Demonstrated proficient knowledge and understanding of technology.</li> </ul> Knowledge, Skills And Abilities <ul> <li>Tactical facilitator of processes</li> <li>Ability to present to a small group</li> <li>Moderate Problem-Solving Skills</li> <li>Intermediate Customer Service skills</li> <li>Intermediate Technical aptitude</li> <li>Intermediate Written and Verbal Communication skills</li> </ul> Working Conditions, MENTAL AND PHYSICAL DEMANDS <ul> <li>Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level</li> <li>Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction </li> <li>Prepare, provide, and convey diversified information</li> <li>Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).</li> <li>Moderate dexterity </li> <li>Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Site Leader

Clinical Applications Specialist POSITION PROFILE The Clinical Applications Specialist role is to promote and sell 3D anatomic modeling services to healthcare providers. This role will identify new sales leads for Ricoh 3D products, travel to customer locations to demonstrate products to potential buyers and provide services to existing customers. In addition, the position will work with healthcare practitioners to educate them on the use of Ricoh 3D solutions and to help them solve problems and utilize design thinking to create novel solutions for them. To ensure success a clinical applications specialist will create and maintain an extensive sales network and demonstrate experience as a salesperson in the medical device field. The clinical specialist should become widely known and be a trusted brand ambassador for Ricoh 3D for healthcare and its services. JOB DUTIES AND RESPONSIBILITIES <ul> <li> Identify potential buyers and cultivate sales pipeline. </li> <li> Travel to clinical care locations to drive Ricoh 3D for Healthcare sales activities. </li> <li> Work with internal departments regarding product features, functionalities, and drive utilization of On-Demand or On-Premises (Point of Care) 3D anatomic modeling services </li> <li> Maintaining sales records within CRM or tracking document </li> <li> Meet and exceed sales metrics. </li> <li> Conducts events and programs to educate clinical staff on the use of patient specific solutions provided by Ricoh 3D. </li> <li> Works closely with Ricoh production staff and Point of Care Staff to drive business and insure maximum customer satisfaction. </li> <li> Accommodate the rapidly changing schedules of healthcare professionals in setting appointments </li> <li> Memorize product features/advantages/benefits, unique selling points, and present their functionalities, using applicable medical terminology. </li> <li> Conduct post-sale training sessions to individual product users, professional teams, or healthcare departments. </li> <li> Manages and provides as required weekly updates, accurate territory sales forecast, monthly status reports, and quarterly sales projection reports as required. </li> <li> Familiar with standard concepts, practices, and procedures within medical device and healthcare field. Relies on experience and judgment to plan and accomplish goals. </li> <li> Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. </li> <li> Maintain existing customer networks and informing customers of upgrades or new product lines or indications. </li> <li> Analyze competitor products and highlight Ricoh's unique product features in sales pitches </li> <li> Complete sales contracts, expedite purchase orders, and ensure seamless supply. </li> <li> Responsible for services revenue and profit growth for Ricoh 3D for Healthcare of assigned territory. </li> <li> Conducts business as a representative of Ricoh 3D for Healthcare with the highest ethical and professional standards. </li> <li> Other duties as assigned </li> </ul> QUALIFICATIONS (Education, Experience, and Certifications) Typically Required: <ul> <li> Bachelor's degree in marketing, biology, biomedical engineering, pre-medical, anatomy, mechanical engineering, or another technical/business field </li> <li> 5+ years of Sales, research, or clinical experience in a medical field </li> <li> Additive manufacturing experience (desired) </li> <li> Experience with working in a clinical environment </li> </ul> KNOWLEDGE, SKILLS AND ABILITIES <ul> <li> Valid driver's license and a clean driving record </li> <li> Exceptional sales skills and the ability to demonstrate product features </li> <li> Knowledge or key medical procedure, anatomy/physiology/pathology, and knowledge of generalized medical terminology </li> <li> Extensive experience in identifying new customers, negotiating deals, and meeting sales targets </li> <li> Experience in recordkeeping and managing sales contracts </li> <li> Willingness to travel extensively and to be away from home, when required </li> <li> Excellent communication and interpersonal skills suited to medical professionals </li> </ul> WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS <ul> <li> Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level. </li> <li> Work is mostly sedentary, but does require walking, standing, bending, reaching, lifting or carrying objects that typically weight less than 10 lbs. (e.g., papers, books, files and small parts, etc.). </li> <li> Requires moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, etc.). </li> <li> Requires daily customer site visits whose locations may or may not be serviced by public transportation. </li> <li> The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </li> </ul>

Technical SME, Clinical Applications

Corporate HR Specialist <div> Legal Senior Onsite Service Specialist POSITION PROFILE Provides direct hands on support within a legal office environment setting. Performs various office support tasks which may include one or more of the following areas of responsibility: copy, production, and scanning, fax, mail and shipping, records support, direct floor support, hospitality assistance, conference room set up and scheduling, receptionist backup, and light facilities support. A Senior Legal Onsite Service Specialist must possess a high level of presentation skills, interpersonal etiquette, and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, vendors, staff, and others. This position reports directly to a Site Manager, Site Supervisor, or an Assistant Site Manager. Job Duties and Responsibilities LEGAL ENVIRONMENT JOB RESPONSIBILITIES �&bull; Possess the legal background to understand client matter work flow, such as: �&bull; Charge back to firm and/or clients for work, supplies, hours, etc. �&bull; Familiar with legal technologies and software such as document management systems as well as cost recovery and charge back systems (examples: Copitrak/Equitrac, etc.). �&bull; Familiar with legal records management processes. �&bull; Familiar with processes and documents such as: closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments, knowledge of court systems, and the proper delivery of items and documents within the court system. �&bull; Assists with scheduling needed equipment, labor, and supplies for offsite trial(s). OTHER DUTIES AND RESPONSIBILITIES �&bull; Responsible for interacting and providing professional level support to executive level end users at various levels, including: legal assistants, firm administration, project managers, paralegals, associates, and partners. �&bull; Work to accurately produce jobs and projects according to required deadlines. Job and project deadlines may be short and require composure and professionalism. �&bull; Runs all copier equipment including high volume copy machines, fax services, postage meter, and personal computer. �&bull; Performs tasks and utilizes equipment such as: paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, and electric stapler. �&bull; Handles time sensitive documents that are confidential in nature. �&bull; Works to provide quality and accurate reproduction, scanning, or project work. �&bull; Responds to customer inquiries including the necessary coordination and calculation of time required to complete the requested task. �&bull; Provide imbedded support to specific floors or integrated practice groups. �&bull; Assist with coordinating projects that will be completed off site. �&bull; Maintains logs for billing and assists in calculating charges for work or jobs performed. �&bull; Maintains logs and work records to be utilized for tracking, management reports, inventory, and ordering of supplies. �&bull; Distributes incoming mail and packages to designated drop points as well as office supplies and fax transmissions. �&bull; Delivers completed reproduction work to pre-determined delivery areas. This may include delivery areas outside of the customers office location. �&bull; Deliveries and pickups may require travel between offices or another office location. �&bull; Performs duties related to the shipping and receiving of materials and packages. �&bull; Performs filing duties in conjunction with specific customer requests, which may include �purging' and archiving old documents. �&bull; Performs duties of scanning, file conversion, file naming, and encryption. �&bull; Performs FTP (File Transfer Protocol) between computers and files for printing. �&bull; Manage TOC (Table of Contents) �&bull; first page of electronic file. �&bull; Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search. �&bull; Performs file formatting for printing in programs such as Microsoft Office Suite and Adobe Acrobat Pro. �&bull; Performs daily quality checks on convenience copiers to ensure proper functionality. �&bull; Responds to errors or troubled copy machines. Also works to clear paper jams. �&bull; Maintains daily meter and service logs. �&bull; Stocks and organizes convenience copier areas. �&bull; Straightens, organizes, and manages firm conference and meeting rooms. �&bull; Assists facilities with box moves, office moves, and occupant moves. �&bull; Assists facilities with light maintenance duties. �&bull; May perform occasional cleaning duties. �&bull; May require periodic overtime on nights and weekends, including off-hour emergency response. �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) �&bull; Requires high school diploma or GED and 1-2 years of related work experience. �&bull; Minimum of 2 years' experience in legal industry is preferred. �&bull; Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills. �&bull; May require a violation free, valid driver's license and minimum levels of auto insurance coverage per RICOH Policy. KNOWLEDGE, Skills And Abilities �&bull; Working knowledge of copier and other related equipment and repair is preferred. �&bull; Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow �&bull; Requires knowledge and understanding of shipping/receiving procedures. �&bull; Basis electronics knowledge is preferred. �&bull; Possesses ability to work independently and flexibly to complete projects. �&bull; Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. �&bull; Possesses ability to comprehend instructions concerning mail delivery. �&bull; Possesses troubleshooting and problem solving skills. �&bull; Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. �&bull; Possesses excellent customer relations skills and excellent verbal communication skills. Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes. �&bull; Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents. �&bull; Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people. �&bull; Dealing with tight deadlines and quick turnaround times imposes high stress levels. �&bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

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