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Job Details

UnitedHealth Group

Director of Technology - Telecommute (15648231)




Full Time


Everett, Washington, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Director of technology is the Optum PNW technology owner responsible for end-to-end technology, product strategy and technology lifecycle management, including strategy, design, development, management and end of life of new, existing or acquisition products and solutions.

The key to this role is building relationships and defining work strategies, developing technology, business and clinical partnerships to bring the market together. This also includes end to end technology strategy and execution post M&A technology integration.

You will represent PacWest technology serving as Optum PNW technology owner driving product coordination including finance reporting and coordination - demand planning, communication, serving as business product liaison across all domains.

The ideal candidate will have the right balance between technology, product, operations, strategy, management and execution.

You’ll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.

Primary Responsibilities:

  • Communicate product perspective to stakeholders; provide direction to project teams and resources that align with product and stakeholder agendas to reinforce on time delivery of programs)
  • Serve as a technology evangelist among cross-functional stakeholders and leadership to ensure buy-in of priorities and maximize overall value of product and portfolio
  • Leverage end user and customer insights to understand market/customer needs to identify new opportunities or make adjustments to current process offerings
  • Customer centricity is key in this role building strong relationships across business and technology
  • Ensure product and technology solutions are managed to support business strategies, often working across all levels of the organization
  • There is a strong focus on data, analytics, digital as well as risk & quality
  • This role leads the definition of vision, metrics and reporting, directing the integration of technical aspects of all related projects/programs
  • Leading and conducting analyses, needs assessments, and cost/benefit assessments as well as helping to broker other technology services
  • Monitoring financials to ensure budget compliance will be key to successful delivery and execution in this role
  • Lead and assist in the removal of hurdles which could negatively impact productivity, project timelines or the customer experience
  • Perform all related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • 10+ years of IT/technology experience
  • 7+ years of experience managing technology and product roadmaps
  • 7+ experience in oversight, design and development of end to end product view and workflows; drive integration strategies and approaches
  • 7+ years of experience representing stakeholder needs for prioritization, planning and strategic direction of products - understand and drive the product management lifecycle
  • 7+ years of experience in project, program and portfolio management
  • 7+ years of experience in data strategy, analytics & interoperability
  • 7+ years of experience in Digital Health, Risk, and Quality domains
  • 7+ years of experience in managing and overseeing financial management of product and product portfolios. Product related profit and loss optimization (revenue, operational cost, etc.)
  • 5+ years of experience in leading and managing direct or indirect resources in a matrixed environment, that support assets and projects
  • 7+ years of demonstrable experience on defining product strategy, journey mapping, product gap analysis, roadmap, requirements and translate into artifacts that drive technology and product management
  • 7+ years of experience with verbal and written communication to produce requirements into user stories to drive product development and provide product demonstrations for internal and external stakeholders including senior management
  • 5+ years of experience in defining the vision, goals (OKRs), benefits and then track KPI’s to measure success/outcome
  • 3+ years of experience in traditional and agile frameworks & tools (e.g. MS Project, AHA!)
  • Travel 25% as needed
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Matrixed team management
  • Data analysis and data architecture
  • Demonstrated ability to weigh alternatives and determine program strategy and experienced in leading large scale programs, consisting of diverse business and IT/technology teams
  • Product market research
  • Business development experience
  • Experience in complex, matrix organizations; knows how to get things done both through formal channels and the informal network
  • Demonstrated leadership ability with cross-functional teams
  • Ability to effectively deal with moderate levels of ambiguity - can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty
  • Strong initiative and self-motivation.
  • Ability to manage projects simultaneously and achieve goals. Uses resources effectively and efficiently
  • Ability to interact comfortably with all levels of team/organization, vendors and third parties
  • Health industry experience

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $113,500 to $218,100. The salary range for Connecticut / Nevada residents is $113,500 to $218,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.