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Job Details

Quest Diagnostics

Supv Cytology - CA (req96190)




Full Time


Los Angeles, California, United States

Job Description

Supv Cytology - CA - West Hills, CA - Monday-Friday 5:00am-1:30pm

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we’re creating the lab of the future – an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs.


  • Responsible for the supervision of scheduling, support and coaching of cytotechnologist staff in a single department. Accountable for all activities related to the examination of gynecologic and non-gynecologic specimens, including monitoring of cytotechnologists’ performance and overall quality of all phases of testing, including pre-analytic, analytic and post-analytic.
  • Collaborate with Human Resources in the hiring process for cytotechnologists.
  • Coordinate and document orientation/training process for newly hired cytotechnologists, including 6-month competency assessments.
  • Maintain attendance and timekeeping records for cytotechnologist staff.
  • Enhance employee relations by facilitating effective communication.
  • Evaluate and document employee performance through defined measurements/metrics. Coach and counsel employees, providing feedback, support or corrective action as needed.
  • Write annual performance reviews and perform annual competency assessments.
  • Supervise documentation and submission of all required laboratory, departmental, and staff statistics/reports.
  • Maintain and control workflow, turn-around-time (TAT) and pending daily. Provide progress reports to manager and collaborate, as needed, to address concerns.
  • Continuously assess opportunities for improvement in quality and production.
  • Provide guidance and feedback to support staff for pre-analytic and post-analytic phases of testing.
  • Maintain and improve local SOPs; develop new SOPs as needed.
  • Implement all local business units and corporate policies and procedures within established timeframes, i.e., TAT goals, SOP implementation deadlines.
  • Ensure all corporate safety, quality control and quality assurance standards are met.
  • Ensure compliance with all local, federal, CLIA and CAP regulations
  • Ensure remedial action is taken when test systems are not within established acceptable levels of performance, and ensure patient results are not reported until corrective action has been implemented and results validated.
  • Ensure all corporate continuing education requirements are met. Present or coordinate internal or external continuing education programs. Maintain documentation of continuing education activities for cytotechnologists.
  • Participate in training sessions for supervisory-level staff and lead training sessions for the department, as needed.
  • Organize and lead regular department meetings.
  • Participate in internal, government or regulatory agency inspections, as necessary.

Other Duties (may be assigned by manager):

  • Perform and maintain records of revised reports.
  • Oversee program for follow-up of abnormal cytology cases.
  • Coordinate cytology/histology correlation process.
  • Perform and/or document rescreening of selected cytology cases, including new hire monitoring, retrospective review of prior negatives, and other additional QC rescreening.
  • Perform all duties and responsibilities of a cytotechnologist, as needed.
  • Perform and document quality control rescreen of cytology cases.
  • Oversee supervision of cytology support staff (e.g., Specimen Processing, Data Entry).
  • Other duties, as assigned.


  • Meet CLIA requirements for cytotechnologist (CFR 493.1483) and cytotechnologist general supervisor (CFR 493.1469).
  • Meet state licensure requirements. Possess a current CA state cytotechnologist license.
  • ASCP certified as CT (ASCP).
  • Requires strong organizational skills, the ability to handle multiple tasks simultaneously, and heavy volume of work.
  • 5 years’ experience in a cytology laboratory, including leadership roles.
  • Liquid-based cytology training/certification (ThinPrep and/or Surepath).