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Job Details


MD Anderson Cancer Center

Information Security Analyst (152126)

Healthcare

All

Yearly

No

Houston, Texas, United States

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2021-2022 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

Provides technical support in the evaluation, implementation and maintenance of the institution's information security technologies, standards and processes.

Customer Support
Provide backup support to team members, provide timely and quality service to MDACC departments, address work queues in a timely manner, and complete all projects and tasks in a timely manner. Follow the PSCS methodologies of projects (including maintaining documented project plans and milestones). Consistent ownership of problem resolution and interdepartmental troubleshooting, no lapses in on call support; recognition from peers on the level of support in the form of a letter of appreciation or email stating the like. Creating tickets for requests, addressing tickets in a reasonable time frame and ensuring customers are communicated to who inquire through the Infosec email box. (if applicable) Project plans and milestones are monitored and regularly communicated to stakeholders. Proactive assessment of systems ensuring maximum uptime, no lapses in on call support; recognition from peers on the level of support in the form of multiple letters of appreciation or emails stating the like. Recognition from departments outside the IS Division rewarding the level of support provided. All tickets created and addressed in a timely manner, and proactively communicating and solving problems with customers who inquire through the Infosec email box. (if applicable)

System Support
Be the first level support of the fire team. Support processes and procedures for on call and Info Sec Cherwell queue.
On-call duties for addressing alerts from our third-party monitoring vendor (SIEM) Security information and event management. Address any open cases or escalations.
Document processes for handling incidents as they come in to the various queues, gather feedback from the team on process refinement.
Work with the Operations Team members on any new updates which need to be added to the on-call process.
Ensure all GRC/Risk Assessments for any security applications you support are current.

FireEye NX/HX/EX
- utilize alerting to investigate and respond as necessary
- provide feedback for the system to ensure maximum effectiveness
- provide cross training for team members
- ensure documentation is up to date and archived

TrendMicro ApexOne
- Understand the technologies and support if necessary
- Create and maintain documented processes and procedures
- Provide cross training for team members

DUO Two-factor
- provide feedback for the system to ensure maximum effectiveness
- provide cross training for team members
- assist with provisioning users and assist with system support
- ensure tickets related to requests are addressed and closed as necessary

SecureLink
- Lead the vendor remote access solution and support
- assist with provisioning users and assist with system support
- ensure tickets related to requests are addressed and closed as necessary

Personal Development
Continuing Education/Training
Attend at least 2 classes (1 track) through the education center. Classes can be in any competencies listed through the Education Center.
Attend classes/training to maintain certification criteria

Planning and Development
Assist in the planning and development of key technologies within Information Security.

Technical Resource
Assist as technical resource to other Sr Information Security Analysts and other IT personnel. Assist with the development and maintenance of documentation for all assigned projects

Other duties as assigned

Education Requried: Bachelor's degree in Computer Information Systems, Business Information Systems, Computer Science or related field.

Preferred Education: Master's Level Degree

Certification Required: None

Preferred Certification: SANS or other applicable industry or systems certification. (Example CISSP or CISA)

Experience Requried: Two years of experience in one or more information security domains, to include managing security technologies and/or programs and developing information security standards and procedures. May substitute required education degree with additional years of equivalent experience on a one to one basis.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. [Register to View] Information

  • Requisition ID: 152126
  • Employment Status: Full-Time
  • Employee Status: Regular
  • FLSA: exempt and not eligible for overtime pay
  • Work Week: Days
  • Fund Type: Hard
  • Work Location: Remote (within Texas only)
  • Pivotal Position: No
  • Minimum Salary: US Dollar (USD) 71,000
  • Midpoint Salary: US Dollar (USD) 89,000
  • Maximum Salary : US Dollar (USD) 107,000
  • Science Jobs: No