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Job Details

UnitedHealth Group

Palliative Care Coordinator - Hybrid Telecommute in Denver (16401316)




Full Time


Denver, Colorado, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Palliative Care Coordinator is a Master’s prepared registered nurse or social worker who possesses specialized training and expertise in the coordination of care for patients and families referred for Palliative Care services in the Colorado market. Delivery of palliative care services may be rendered in a variety of settings including but not limited to acute care, oncology, and/or specialty clinics. The Palliative Care Coordinator utilizes evidence-based practices to assist with the comprehensive healthcare assessment and management of the physical, emotional, and psychosocial issues related to acute, chronic and/or terminal health conditions.

The Palliative Care Coordinator provides leadership and coordination in the planning, organization, communication, and evaluation of all activities of the Palliative Care program. This person proactively identifies patients who are appropriate for palliative care/hospice services; assesses all palliative care and hospice referrals based on patient/family goals to determine appropriate level and type of care for outpatient palliative care/hospice services; provides information to patients/families regarding the palliative care/hospice benefit and insures continuity of care between settings, physicians and care team members; participates as a member of the interdisciplinary complex case management team; monitors and reports outcomes, assesses/identifies barriers to palliative care and hospice services and works with the interdisciplinary care teams to address such barriers; provides education to physicians, staff, and the community on topics related to palliative care, hospice services, and end of life care.

If you are located within Denver Metro Area, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Coordinates the development of the palliative care program in the Colorado market as well as designs program modifications based on measurable outcomes and other continuous improvement activitie
  • Works as a member of the interdisciplinary complex case management team and consults with PCPs, pharmacist, and Medical Director on complex patient care issues
  • Proactively identifies appropriate palliative and hospice referrals and assesses all palliative and hospice referrals based on patient/family goals to determine which service and setting is most appropriate
  • Informs patients/families about the hospice Medicare benefit and ensures continuity of care between settings, physicians and care team members
  • Facilitates referrals to palliative care/hospice agencies
  • Provides education to physicians, clinical staff, patients/caregivers, and the community on palliative care, hospice services, and end of life care. This shall include, however not be limited to, palliative care and hospice protocols, patient/ family communication, cultural, psychosocial and spiritual concerns, Advanced Directives and community resources
  • Mentors, develops, inspires, and leads staff members in patient care and procedures settings, maintaining and promoting standards of care and development of critical thinking skills and role modeling advanced practice. Demonstrates the ability to perform behavioral competencies
  • Performs other miscellaneous duties as required
  • HIPAA Security Level: High access to systems/patient information
  • Works alternatively in office, patient care areas, and classrooms with little exposure to excessive noise dust and temperature
  • Occasional exposure to communicable diseases and exposure to body fluids
  • Office environment, some remote option. Full time Monday thru Friday 8 am to 5 pm. Some evening hours may be necessary related to program presentation
  • Must have the ability to push, lift, or pull objects up to 40 pounds, using proper body mechanics

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years current RN or Social Work experience in an acute care, palliative care, or hospice setting
  • 2+ years of experience working in case mangement
  • 2+ years experience as a member of an interdisciplinary team
  • Knowledge of palliative and hospice regulations
  • Knowledge of regulatory requirements necessary to integrate into patient care delivery system
  • Understand reimbursement for hospice and palliative care services
  • Ability to communicate effectively with patients and families regarding goals, treatments and services available including palliative and hospice care
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Master’s degree in Nursing or Social Work-Current RN or Social Work license
  • National Certification in specialty area and/or Professional Certification in Palliative care or related certification
  • Proof of immunity to vaccine-preventable diseases is an employment requirement

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $54,400 to $97,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.