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Job Details

UnitedHealth Group

Project Manager, Continuous Improvement - Telecommute (16197115)




Full Time


Franklin, Tennessee, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

Investigating shortfalls, issues, and complaints in current business processes. | Identify opportunities to increase efficiency, reduce costs, maximize asset utilization through application of Lean concepts and data analysis | Working across functional areas to develop effective business solutions that align with company and business unit/department objectives (5 years)

The Project Manager will be responsible for streamlining, simplifying, and improving our end-to-end processes, driving a continuous improvement culture, with systems & tools to drive productivity and QA enhancement.

Helping to identify process quality issues, measure current process performance, analyze root cause defects and develop targeted process improvement opportunities

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Perform both qualitative (trends) and quantitative (statistical) analysis using a variety of techniques and tools. Identify trends, patterns, and outliers to identify cost savings and service opportunities
  • Projects that eliminate re-work, and increase Quality
  • Recommends solutions and controls, and implementing approved recommendations
  • Ensures accurate quality measurements and tools are implemented

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • Experience working with project teams to define requirements related to process improvement
  • Experience facilitating process mapping sessions, defining value streams and non-value tasks
  • Solid analytical and project management skills with the ability to manage multiple tasks simultaneously, resolve problems and present appropriate business solutions and recommendations

Preferred Qualifcations:

  • Bachelor’s Degree (or higher)
  • Certification or experience using Lean Sigma/DMAIC framework
  • 2+ years of demonstrated use of Project Management tools and methodologies
  • 1+ years of Continuous Improvement / Business Process Re-engineering experience
  • Familiarity with SQL, Minitab, Tableau and/or PowerBl
  • Excellent math/statistical skills. Understanding and ability to use statistical process analysis
  • Ability to work in a dynamic, fast-paced environment
  • Solid relationship and communication skills
  • Solid organization skills and ability to multi-task

Other Requirement:

  • Frequent meetings with others across global time zones will require some calls to be made outside of standard business hours

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.