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Job Details

UCLA Health Systems

Director of Disability Services




Full Time


Los Angeles, California, United States


The Director of Disability Services will
help to ensure equitable opportunity for students with disabilities and chronic

As our Director of Disability Services, you will manage the operation and coordination of support services for medical
students with documented disabilities and/or documented accommodation
requirements. and, in
partnership with CAE, will manage and coordinate academic and student services
and accommodations for students with documented disabilities under the mandates
of Section 504 of the Rehabilitation Act of 1973, the Americans with
Disabilities Act as Amended (ADAAA) and College policies, working in
partnership with the UCLA Center for Accessible Education, as well as the DGSOM
Student Affairs and Curricular Affairs offices.

In this role, you will serve as the
primary resource for departments, faculty, and students with disabilities to
ensure campus compliance with the Americans with Disabilities Act. You will
work to ensure that students with disabilities receive equal access to
curricular and co-curricular opportunities in the medical school community and engage all relevant parties toward the goal of ensuring the
successful matriculation of all students with documented disabilities and will
ensure timely execution of all approved accommodations for identified
students. You will also work
with all relevant parties to ensure appropriate handling of all confidential
information and ensure confidentiality as defined through university policy.
You will maintain regular contact with students and relevant parties
regarding the progress and status of accommodations and assist in the timely
resolution of any challenges.


  • Knowledge of ADA/504 and
    related state laws. Knowledge of FERPA regulations and Title IX protections.
    Knowledge of WCAG 2.0 AA compliance rules. Strict adherence to the Federal
    Educational Rights and Privacy Act (FERPA), Americans with Disabilities Act,
    and Section 504 of the Rehabilitation Act.
  • Knowledge and experience
    navigating, negotiating, and securing resources available to medical students
    through disability service offices. Maintain a current and working knowledge of
    assistive technology and train students on use of technologies. Ensure office
    is stocked with appropriate equipment and tools for loan to eligible students.
  • Knowledge of educational
    settings unique to medical education, such as clinical skills labs requiring
    specific equipment, physical spaces, and learning goals, in order to
    successfully advocate for accessibility.
  • Interpersonal and leadership skills such that the candidate
    can work effectively with staff, faculty, students and/or administration and
    communicate to all stakeholders in a clear and concise manner both verbally and
    in all written communications
  • Knowledgeable about the unique
    and diverse challenges that students with disabilities and chronic illnesses
    face throughout the various stages in their education.
  • Minimum of 2 to 3 years
    of progressively responsible, related professional experience in disability
    services, preferably in a postsecondary or closely related setting.
  • Advanced
    degree in higher education/student affairs is preferred or an equivalent
    combination of relevant education and work experience.
  • Self-starting, self-directed,
    resourceful, flexible, dependable, proactive, ability to work independently
    within enterprise guidelines, strong time management skills and motivated in
    performing and excelling in all job responsibilities
  • Ability to work
    collaboratively with campus partners, professionally and compassionately with
    students, and with the highest levels of discretion. Ability to maintain calm
    and professional demeanor when communicating with disgruntled students or
    facing an emergency situation.
  • Skill in analyzing
    information or situations to define a problem, identify relevant concerns,
    formulate logical, objective, and timely conclusions and alternatives. Ability
    to read policies and procedures written in Standard English text and interpret
    the information clearly and accurately to students and other internal/external
    customers in a manner that is easy to understand.
  • Ability to appropriately manage challenging,
    confidential, and sensitive situations; Detail oriented, accurate, prioritize
    assignments effectively, synthesize information quickly and accurately, able to
    identify problems before they happen and propose solutions
  • Familiarity or experience in medical education, health
    professions education and/or an academic environment
  • Treat confidential
    information appropriately and maintain FERPA (Family Educational Rights and
    Privacy Act) certification as appropriate, maintain in compliance with all
    institutionally required trainings
  • Advanced knowledge of the Microsoft Windows operating
    environment and openness to new and evolving technology and technological
  • Uphold the tenets of DGSOM's Cultural North Star
    (Do What's Right, Make Things Better, Be Kind). Commitment
    to outstanding customer service, integrity and honesty

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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