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Job Details

The New York Times

Director, Labor Operations / Program Management (REQ-012428_New_York)




Full Time


New York, New York, United States

The [Register to View] target="_blank">mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a newsroom that’s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Job Description

The Labor Relations team at The New York Times is seeking a Director of Labor Operations to work closely with the SVP, Deputy General Counsel and the Labor Relations team in helping steer departmental work and achieve team goals & objectives. As the Director of Labor Operations you will serve as a senior advisor and driver of key Labor priorities including shaping internal roadmaps, communications and overseeing seamless execution of complex cross-functional initiatives. You bring experience as an exceptional writer and communicator, a strong collaborator, and a leader who works effectively with limited direction, is highly conscientious and is known for exercising impeccable judgment and attention to detail. You will have a track record of working closely with other senior executives and be able to partner effectively across the organization. You will oversee coordination of decision making and execution of highly complex operations related to the negotiation and administration of our collective bargaining agreements and ongoing communication with employees, management and executive leadership. You will seek to improve upon existing labor relations planning processes to create efficiencies and facilitate collaboration between our labor relations team and business leadership across the organization.


  • Lead operational labor strategy and planning with input from key stakeholders to craft comprehensive project plans.

  • Partner with Labor and other business leaders to define clear goals, drive requirements, define scope, plan and sequence project work appropriately to meet objectives and timelines.

  • Identify and manage cross-team dependencies. Proactively monitor risk and seek out, track, and remove barriers to successful project completion

  • Develop and actively manage project schedules and roadmaps. Track milestones and clearly cascade expectations and deliverables through the project team, stakeholders, and leadership ensuring goals are met. Communicate status and progress on a regular cadence.

  • Prepare clear and digestible communications and presentations for audiences ranging from people managers to executive leadership.

  • Develop collaborative partnerships with HR, Finance, Communications and Legal, and executive business leadership to make consistent progress against the agreed upon plans, ensuring alignment across all parties.

  • Proactively identify issues and areas of improvement and build the requisite infrastructure and repeatable processes and procedures.

  • Prepare for and facilitate recurring labor meetings with actionable insights and deliverables that will drive progress.

  • Develop and drive successful implementation of various ad hoc labor relations programs as needed.

Preferred Qualifications:

  • Bachelor’s Degree in Business, Operations, Labor Relations, Human Resources or related field.

  • 10+ years of experience working closely with executives on complex initiatives in Operations, Labor Relations, or Human Resources in media / journalism organizations preferred but not required.

  • Strong working proficiency in GSuite and relevant project management collaboration tools such as Trello, Miro, Coda, and Airtable.

  • Track record of working with executive stakeholders as a trusted advisor and partner

  • Expert organizational skills and an orientation toward action and practical solutions; an ability to stay focused on goals and deadlines and manage complex projects with limited oversight.

  • A deep analytical and planning skill set; deconstructing complex problems to uncover the most critical issues and opportunities; developing and evaluating options; making the case for solutions; and mapping successful implementation plans..

  • Exemplary interpersonal skills with a keen understanding of highly matrixed organizational and leadership dynamics.


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.