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Associate Manager, External Affairs and Issue Management - North America

Office and Administrative Support




Washington, Washington DC, United States

Background & Purpose of the Job

The North America Corporate Affairs team provides the strategic leadership, capabilities and expertise to support the Unilever in building a purpose-led, future-fit organization: managing internal communications to engage employees; leading external affairs and communications to engage the media and stakeholders; leading advocacy with policy makers; providing expertise and guidance to the Divisions and brands on purpose activation and sustainability; managing strategic partnerships for social and environmental impact; collaborating with customers, suppliers, and other stakeholders; and strengthening Unilever’s position externally as the leader in this area.

This position provides support to Unilever’s U.S. External Affairs and Corporate Affairs, helping the team achieve its mission of advancing Unilever’s reputation and relationships with key stakeholders including government officials, NGOs, customers, and citizens. The position facilitates the management of priority corporate issues and proactively works to advance Unilever’s reputation and leadership in such issues.

Who You Are & What You Will Do

  • Lead the company’s Issues Management process by 1) Coordinating meetings and activities of the cross-functional and cross-business unit Issues Management Teams; 2) Identify, analyze and assess issues, including forecasting; 3) Conduct employee issue management training; 4) Coordinate issue flags; 5) Implement and provide support for Global issue management processes; 6) Inform and collaborate with Global; 7) Inform the business on responses to issues that may impact performance or reputation

  • Help manage external affairs activities of key corporate initiatives, including Marketing to Children, No Animal Testing and Waste Free World.

  • Reputational management – work with brands and the business units to ensure brand claims and marketing activities meet Unilever policy.

  • Coordinate and assist with external stakeholder management.

  • Support the Team on advocacy issues and campaigns, including relationship building activities.

  • Work with the business on potential impact or solutions to legislative or regulatory proposals/laws.

  • Coordinate trade association membership participation and internal governance activities, including budget and global reporting.

  • Work with External Communications to amplify actions on key issues through digital platforms.

  • Assist with administering partnership relationships and activities including donations.

You’re a changemaker: You are a self-starter and a multitasker who can work independently and with teams. You have strong organizational skills and take pride in influencing key stakeholders on Unilever’s Compass.

You’re a dot connector: Work with key business stakeholders to identify business opportunities and challenges as they arise related to issues. You coordinate with different teams to understandissues and how they affect Unilever’s ability to do business.

You’re a born leader:You operate with a bias for actionand take initiative while handling multiple tasks at once.

You love to win and have fun doing it: You accept challenges and the multiple issues the external affairs team manages at the same time, supporting each other.

You’re a paradox navigator:You will interface with key company divisions; global external affairs, regulatory affairs, legal, brands, business units, business groups and internal communications.

What You Will Need to Succeed

  • Bachelor’s degree required with 3+ years of experience in a professional office working on public policy, legislative or issue management.

  • Preferred experience in an industry trade association or corporate government relations or state or congressional office.

  • Advocacy skills

  • Ability to seek different perspectives and works collaboratively

  • Diplomatic, doesn’t need to take the credit

  • Strong oral and written communicator

  • Self-starter that takes own initiative

  • Ability to handle multiple tasks at once and prioritize

  • Ability to work well in small office environment

What We Can Offer You

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For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see[Register to View] target="_blank" rel="noreferrer">Equal Employment Opportunity Postersopens in a new window

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [Register to View] target="_blank" [Register to View] >opens in a new window. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.