Director, Sr. Operations Portfolio Lead
At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
Senior Operations Portfolio Lead
Research and Development
Functional Area Description
Provide operational oversight, leadership and execution for a portfolio of work
Position Summary / Objective
- Drives operational strategy and planning for a complex and/or large scale portfolio of work across BMS and/or non-BMS programs.
- Provides oversight of all clinical studies within the assigned portfolio, via effective matrix management.
- Collaborates and develops strategic partnerships internally within GDO, across R&D, Commercial, and other stakeholders to consistently foster innovation, maximize clinical operations execution, and drive corporate growth strategy.
- May lead a team of OPLs on larger scale programs.
- Represents the GDO Strategy organization as a participating member of the Development and/or Medical Teams.
- Participates and provides input to the vendor selection and review process.
- Participates in the program/portfolio reviews with CRO partners, and contributes to the evaluation of vendor performance metrics (KPIs, KQIs), ensuring continuous compliance and escalations related to operational delivery.
- Collaborates to support incoming assets and/or business development opportunities (i.e. due diligence).
- Works with stakeholders to identify, define and execute meaningful and targeted process improvement projects while providing leadership support to strategic planning efforts.
Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned.
Responsibilities involve a combination of execution and oversight, dependent on the sourcing model, to ensure deliverables and may include, but are not limited to, the following:
Study Planning and Conduct
- Drives business strategy from an operational perspective with minimal supervision.
- Holds high-level accountability for study execution.
- Acts as an escalation point for all program work.
- Participates in necessary governing forums.
- Leads the shift in mindset and behavior to identify improvement opportunities and bring forward best practices to support study execution within the portfolio and across the broader organization.
- Accountable for financial stewardship of programs or portfolio.
- Proactively partners with cross-functional counterparts and external vendors to address issues/concerns.
- Accountable for financial stewardship of programs, while working in close partnership with Finance.
Operational Leadership / Decision Making
- Develops project standards and ensures consistency and efficiency across the program.
- Consistently makes operational decisions in a timely manner with accountability for issue follow through where issues are escalated.
- Uses expert judgment to make sound decisions based on a balanced evaluation of available information within a complex environment of competing project priorities.
- Acts decisively to address team challenges with a high degree of autonomy.
- Has strong oral and written communication skills to influence, inform, and guide large scale global operational teams.
- Fosters partnerships across projects and multidisciplinary teams with the ability to work on complex diverse opportunities effectively.
- Sets expectations for positive team behaviors and manages team against BMS behaviors and best practices.
- Drives issues to resolution and communicates to ensure that issues have been worked through to resolution.
- Drives the development of change management principles to support communication and implementation of integrated change.
- Frequently communicates program status to internal and external stakeholders, including Sr. Leadership.
- Advanced leadership competencies and influencing skills with senior leaders and cross-functional leaders.
- Proven teambuilding skills and the ability to lead partnerships across projects and multidisciplinary teams.
- Demonstrates diplomacy and/or acts as primary point of escalation when interfacing with other functional areas, clinical research organizations (CROs) and other outside vendors.
• BA/BS or equivalent degree; Advanced degree preferred
- Minimum 10 years of direct experience in global clinical drug development setting and prior management/supervisory experience preferred.
- Expertise in the oversight of clinical trials/ portfolios with demonstrated focus on enterprise performance to bring value and efficiencies to an organization.
Key Competency Requirements
- Expert knowledge of ICH/GCP guidelines and FDA regulations and clinical operations development processes.
- Experience in leading global clinical research activities.
- Therapeutic Area knowledge.
- Ability to manage teams and/or direct reports.
- Advanced project management skills
- Strong presentation skills
- Demonstrated financial acumen
- Communicates strategy and decision making in an inclusive manner and fosters collaboration and partnerships across a matrix team.
- Builds high performing teams through ongoing development of performance management and coaching for direct reports, as applicable.
- Strategic Thinking: Formulates objectives and priorities, and implements plans consistent with the long-term interest of the organization in a global environment, capitalizes on opportunities and manages risks.
- Enterprise Mindset: The ability to make decisions, set priorities and share resources based on what will benefit the whole organization. Capable of building and maintaining networks within and outside of the organization to both strengthen the understanding of the big picture and leverage diverse perspectives, experiences and expertise to maximize performance.
- Change Agility: Capable of constantly thinking ahead and scanning the environment for opportunities. The ability to navigate ambiguity for themselves by demonstrating smart risk taking and personal resilience. Lead others through change by continuously creating the context and engaging individuals.
- Authentic Leadership: Capable of building legitimacy through cultivating honest relationships. Ability to generate trust by demonstrating the highest level of consistency between their words and their actions and maintaining integrity, especially under pressure. They are role models and promote an environment of openness.
- Talent Development: Capable of maintaining a current and strategic view of talent management, aligned with the organization’s priorities. This includes an understanding of the needs and diversity of the organization’s current and future talent. Ability to proactively develop talent across the organization and engage external talent.
• Domestic and International travel may be required.
Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.
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