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Job Details

GlaxoSmithKline (GSK)

Director, Field Medical Account Lead (FMAL) - North Central (334530)





Durham, North Carolina, United States

Site Name: Field Worker - USA
Posted Date: Apr 27 2022

The Director, Field Medical Account Lead (FMAL) – North Central serves as the accountable medical lead for population-based decision makers (PBDM) in their prioritized Accounts. This position is accountable for GSK’s key portfolio of products and pipeline and works in close collaboration with Account Management (AM) teams across GSK to provide a seamless customer experience through impactful and timely value engagements. The FMAL will identify and appropriately engage medical influencers/decision makers within a sophisticated customer base to establish relationships and inform access/management/purchase-based decisions, assist with pipeline planning/surveillance, facilitate real-world evidence collaborations, and return actionable medical voice of the customer.

Location: This is a field position based in the North Central United States, area to include: MI, IL, IN, OH PA, NJ, and MO.

Key Responsibilities include, but are not limited to:


  • Develop a scientific account plan and lead external medical engagements with US payers & channel customers (e.g. health plans, PBMs, SPs, and GPOs); Integrated Accounts (e.g. IDNs and large group practices); pathway and value assessment organizations; and other relevant stakeholders to articulate the value of GSK medicines across all disease areas (including pipeline) in accordance with GSK policies and procedures.

  • Build relationships with account-based customers providing transparent and timely clinical, economic, and humanistic data to inform access, management, and purchase-based decisions.

  • Appropriately engage customers on near-term pipeline assets supporting their planning, budget, and/or reimbursement decisions for future access.

  • Gather medical voice of the customer to support generation of key customer insights that shape our market access and value evidence strategy.

  • Develop and maintain a deep understanding of the US Healthcare Ecosystem and how changes are impacting PBDMs and GSK products and research needs.

  • Build and maintain product, disease state, pathways and payer/provider environment and reimbursement expertise as required by scope of therapeutic area responsibility.

  • Assess RWE/collaborative capabilities and opportunities as well as identify/facilitate select opportunities for partnership.

  • Leverage cross-functional medical matrix partners and internal R&D resources (US and Global) when needed to meet the needs of PBDMs for deep clinical or therapeutic expertise.


  • Work closely with the Account Management (AM) teams to understand the strategy and the influences of the Strategic Accounts (Enterprise Channel and Payer Accounts; Regional Integrated and Specialty Accounts) and appropriately engage medical influencers/decision makers within these customers.

  • Partner with HQ-based US Medical Affairs & Value Evidence and Outcomes (VEO) teams in conceptualizing and implementing fit-for-purpose field medical account engagement materials.

  • Internal connection to USMA TA groups and VEO research teams to inform the development of asset strategic plans.

  • Participate in process/change/capability initiatives for the Field Medical Accounts team.

  • Contribute to cultivating a strong, collaborative, and inclusive team culture within both the Field Medical Accounts team and the broader cross-functional GSK matrix teams.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • Pharm D, PhD, M.P.H., M.S. or equivalent education required.

  • 3+ years’ experience working with US Payer or Institutional customers in a relevant field-based medical role; or 5+ years extensive and relevant experience in a managed care or pharmaceutical setting

  • Experience and knowledge of government, US Payer and integrated system relationships. Direct experience in a payer and/or managed care environment is strongly desired.

  • Excellent analytical, strategic thinking and communication skills.

  • This is a field-based position, ability to travel (including overnight trips) up to 50-60% of the time.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

  • Ability to perform in a fast-paced environment, manage multiple priorities simultaneously, work independently and effectively across functional teams

  • Ability to maintain a command of a large amount of scientific and health outcomes/economic information across multiple therapeutic areas and show effective written/verbal communication skills.

  • Ability to engage and develop/maintain strong relationships across customers and internal matrix partners as well as lead/inform key decision makers.

  • Demonstrated customer-focus, problem solving abilities and strong conflict resolution skills.

  • Area of Specialization: Health Outcomes, Pharmacoeconomics, Epidemiology, Pharmacy, Public Health, Health Administration, Managed Care, etc.

Why GSK?

At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader in Consumer Health, strengthening our leadership, and transforming our commercial execution. Now, we’re making the biggest changes we’ve made to our business in over 20 years. We’re on track to separate and create two new companies in 2022: New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and genetics science; and a new world-leading consumer healthcare company of loved and trusted brands.​

​With new ambition comes new purpose. For New GSK, this is to unite science, talent and technology to get ahead of disease together – all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; and as a new GSK where outstanding people thrive.​

​Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culture that is ambitious for patients – so we deliver what matters better and faster; accountable for impact – with clear ownership of goals and support to succeed; and where we do the right thing. So, if you’re ready to improve the lives of billions, join us at this exciting moment in our journey. Join our challenge to get Ahead Together.​


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